Employee Spotlight with James McCart and Kimberly McKibbin – Transitioning to a Career in Customer Experience

We chatted with James McCart and Kimberly McKibbin, Customer Service Representatives II, to hear their unique stories on transitioning to CEx at Moneris.

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Corporate Culture

Employee Spotlight: Q&A with Tanya Becker

This month, we talk to Tanya Becker, Director, Customer Experience Contact Centres. In her role, Tanya is accountable for the Contact Center operation across Canada and delivering on our brand promise of a Best in Class Customer Experience.

What Founders Can Kount on at eCommerce North

In today’s digital economy, protecting your customers as well as your business from fraud should be at the top of your priority list, because a good customer experience is a secure customer experience.

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