Fraud prevention tools you can always count on.
Smart fraud management tools for safe online transactions.
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Access a range of fraud prevention tools to safeguard accounts and data, with customizable settings and 24/7 customer support.
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Reduce chargebacks and let the right transactions through by identifying and declining high-risk online transactions.
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Enjoy a frictionless online checkout with real-time authentication that reduces cart abandonment and helps boost conversions.
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Receive instant transaction monitoring and real-time alerts powered by AI, enabling you to take protective actions in real time.
With more Canadians shopping online, security has become a top priority.
Canadians have embraced online shopping.
About 75% of Canadians shop online (equivalent to 27 million Canadians).2
Ecommerce revenue in continuous growth.
Canada's ecommerce market is projected to generate over $74 billion in 2025.3
Online safety is key.
77% of Canadians prefer to shop from online retailers that have fraud protection.4
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The CVV is a three- or four-digit code on credit cards that customers need to enter during checkout. It helps confirm the cardholder’s identity and protects against unauthorized purchases, reducing fraud risks for your business.
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AVS requires customers to enter their billing address, which is then matched with the bank's records. This extra step helps verify the transaction’s legitimacy, lowering the chance of chargebacks caused by address mismatches.
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Kount is an AI-powered fraud protection tool that reviews transactions in real-time, letting you approve or decline payments based on custom rules. It helps reduce chargebacks by up to 90%, improves approval rates, and boosts overall customer experience.
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3-D Secure 2.2 adds an extra layer of protection by using real-time, AI-based authentication for online payments. This helps reduce fraud, speed up checkouts and lower cart abandonment rates.
Help stop fraudsters with our "What the fraud?!" tip sheet.
Frequently Asked Questions
The right fraud tool depends on your transaction volume and the types of payments you accept. Solutions like Kount offer customizable options for businesses of all sizes, helping to protect your revenue and reduce fraud. We encourage you to speak to our team of experts about which fraud tool is right for your business.
Small businesses can help reduce fraud by enabling tools like Card Verification Value (CVV) and Address Verification Service (AVS) at their online checkout. While each tool is effective individually, they collectively provide multiple layers of protection, ensuring the customer is authenticated as the actual cardholder. 3D Secure 2.2 and Kount can further strengthen your security by authenticating and monitoring transactions in real time, helping reduce the risk of fraud and chargebacks.
Chargebacks are common for businesses that accept card payments. They typically occur when a cardholder disputes a charge, either because their card was compromised or because they believe they should be issued a refund and were denied. The chargeback process can be time-consuming for customers and businesses as each dispute requires a response and evidence.
There are three different types of chargebacks to look out for:
Fraudulent Chargebacks: Unauthorized transactions.
Friendly Fraud: A dispute over a legitimate transaction.
Merchant Error: Disputes due to billing or shipping issues.
Kount helps your ecommerce security by protecting your business from chargebacks.
Friendly fraud happens when a customer falsely disputes a legitimate transaction. Tools like Kount can help identify fraud patterns and reduce chargebacks to stop friendly fraud.
3D Secure authentication — also known as 3D Secure or 3DS — is a security protocol for validating online card transactions and verifying people’s identities. The “3D" refers to the “three domains" involved in verifying each transaction. These domains include the credit or debit card issuer, the acquire and the payment platform that processes and verifies the consumer's transaction.
3D Secure has been adopted by many major credit card companies to help streamline and validate e-commerce purchases.
More ways to help you stay confident and protect your business.
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Chargebacks can affect anyone selling online, as errors can be made by the merchant when submitting credit card transactions from cardholders.Read Article
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Fraud Prevention Tools: Which Solution is Right for You?
Do you have the right tools in place to protect your business from fraud?Read Article -
Fraud: The Causes, Impacts and Solutions
Is your small business ready for large orders? Bet you are! But are you also prepared to prevent any kind of fraud? And dispute chargebacks if need be?Read Article
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2 https://madeinca.ca/online-shopping-canada-statistics/
4 https://www.justconsult.ca/online-shopping-statistics-in-canada/