Card brands introduce ongoing technical and business enhancements that may affect the way you accept card payments. As a merchant, you are required to follow the procedures set by them. These enhancements may require you to review your operating procedures, and modify them as necessary by the required implementation date. Below is a list of current compliant releases.
Effective Date: November 2022 and November 2025
Description: Interac introduced changes to Security Regulations requiring the use of Triple Data Encryption Algorithm (TDEA) double-length keys to process Interac Debit transactions.
Impact: The Interac rules require the following:
Merchants who rent their PEDs or terminals from Moneris may be contacted to migrate their devices to comply with the Interac mandate. Merchants who rent or own third party PEDs or terminals, will need to ensure their devices meet the Interac double-length key requirements.
Effective Date: August 12th,2024
Description: Visa is announcing changes to the Visa Secure data field mandate, originally communicated in the August 31st, 2023 edition of the Visa Business News. The effective date has been updated to August 12th, 2024 (previously February 12th, 2024) and the number of required data fields has been reduced from twelve to five.
Impact: Visa has reduced the number of required data fields from twelve to five for browser transactions. For in-app transactions, the number of fields required will remain as originally communicated.
Updated Minimum Data Requirements for Visa Secure EMV 3-D Secure (3DS) Authentication Requests:
• Five data elements have been recategorized from “required conditional” to “required” in the Visa Secure Program Guide. The remaining seven fields of the twelve originally communicated as being required will be reverted to “required conditional” with the next Visa Secure Program Guide publication.
• The Visa Secure Program Guide will be amended to only require authorization for Visa Secure Visa Resolve Online logic effective August 12th, 2024.
Application: The following are the required data fields per Device Channel:
The 5 Required Data Fields - Browser:
· Browser IP Address
· Browser Screen Height
· Browser Screen Width
· Cardholder Phone Number OR Cardholder Email Address
· Cardholder Name
The 3 Required Data Fields - In-App/Software Development Kit (SDK):
· Common Device Identification Parameters (Device IP Address)
· Cardholder Phone Number OR Cardholder Email Address
· Cardholder Name
Changes to your API integration may be required. Merchants are encouraged to look out for updates to the API specs and/or Developer Portal.
Merchants must provide complete and accurate transaction data in their authentication requests.
For more information, please consult your Account Executive or contact us at Moneris.com/support.
Merchants that own their payment terminals should work their device supplier to understand the PCI PTS version to which their devices are approved and plan the required upgrades.
Merchants that rent payment terminals from Moneris will be contacted directly if an upgrade is required. No action is required.
Description: Interac announced changes to the Interac operating regulations as it relates to the use of payment devices with expired Payment Card Industry (“PCI”) PIN Transaction Security (“PTS”) approvals.
Impact: The update will impact merchants that process Interac transactions.
Application: The table below lists the expiry date of each version of the PCI PTS standard set by the PCI Security Standards Council (“PCI SSC”), the expiry date of payment devices approved to each version of the PCI PTS standard set by the PCI SSC, and the new retirement dates introduced by Interac for payment devices approved to each version of the PCI PTS standard:
PCI PTS Standard Version |
PCI PTS Standard Expiry Date |
Device Expiry |
Device Retirement Date |
Version 1.x PCI PED or EPP Security Requirements |
April 30, 2008 |
April 30, 2014 |
November 30, 2024 |
Version 1.x of PCI UPT Security Requirements |
April 30, 2011 |
April 30, 2017 |
April 30, 2027 |
Version 2.x of PCI PED or EPP Security Requirements |
April 30, 2011 |
April 30, 2017 |
April 30, 2027 |
Version 3.x of PCI PTS POI Security Requirements |
April 30, 2014 |
April 30, 2020 |
April 30, 2030 |
Version 4.x of PCI PTS POI Security Requirements |
April 30, 2017 |
April 30, 2024 |
April 30, 2034 |
Version 5.x of PCI PTS POI Security Requirements |
April 30, 2020 |
April 30, 2026 |
April 30, 2036 |
The use and deployment of any payment devices with an expired PCI PTS approval that was purchased and in inventory prior to their Device Expiry date is permitted up until the Device Retirement Date.
Merchants accepting payment transactions are required to comply with the applicable data security standards set out by Interac, other applicable payment card networks and the PCI SSC.
Mastercard has introduced Merchant Advice Codes (MAC) to support merchants with additional information on the cause of authorization declines. Merchants can now choose to receive the MAC values and Moneris has made the necessary changes to pass the MAC values to the merchants.
MAC codes provide direction on how to resolve the cause of an authorization decline, such as
If you connect to Moneris Gateway via API, the below links provide more information,
To review the API specs please visit https://github.com/Moneris.
If you are a Moneris Check-Out merchant and choose to opt-in, these MAC codes will be available in Merchant Resource Center MRC/Reports/Checkout Transactions
If you are interested in enabling these MAC codes, please contact us at https://www.moneris.com/en/support.
Effective Date: April 13, 2024 (Transactions submitted for clearing and settlement on April 12, 2024, will also be subject to the new time frames).
Description: Visa is making updates to the existing authorization-to-clearing time frame.
Impact: The update will impact merchants and accounts that process Visa credit and debit transactions.
Application: Visa will simplify and optimize the existing authorization-to-clearing structure and offer a new optional Extended Authorization service with a new fee.
Refer to the following table for the updated Authorization-to-Clearing Time Frames:
Transaction Type |
New Maximum Time Frame |
CNP (cardholder-initiated) transactions |
10 Calendar Days
|
CNP (cardholder-initiated) transactions with extended authorization indicator |
30 Calendar Days |
Transactions with an estimated authorization indicator for any of the following merchants:
|
30 Calendar Days |
Transactions with an estimated authorization indicator for any of the following merchants:
|
10 Calendar Days
|
All other CP transactions |
5 Calendar Days |
All merchant-initiated transactions |
5 Calendar Days |
New Optional Extended Authorization Service
Visa will introduce a new Extended Authorization Service fee for the amount on any approved CNP (cardholder-initiated) authorization request:
Transaction Type |
Fee |
Effective Date |
CNP (cardholder-initiated) transactions with extended authorization indicator |
0.08% |
April 13th, 2024 |
Moneris currently does not support this feature. Further information will be provided at a later date on Moneris providing feature support of extended authorizations.
To support the payments ecosystem in realizing the full benefits of Visa Secure EMV® 3-D Secure (3DS) authentication, the Visa Secure Program will be updated with the following changes:
Twelve data elements have been recategorized from “required conditional” to “required”. This change will be effective February 12th, 2024.
Changes to your API integration may be required. Merchants are encouraged to look out for updates to the API specs and/or Developer Portal.
Merchants must provide complete and accurate transaction data in their authentication requests.
12 Required data fields:
• Browser IP Address
• Browser Screen Height
• Browser Screen Width
• Cardholder Billing Address City
• Cardholder Billing Address Country
• Cardholder Billing Address Line
• Cardholder Billing Address Postal Code
• Cardholder Billing Address State
• Cardholder Email Address
• Cardholder Name
• Cardholder Phone Number (Work / Home / Mobile) (At least one of these fields must be provided)
• Common Device Identification Parameters (Device IP Address)
For more information, please consult your Account Executive or contact us at Moneris.com/support.
Effective July 2023, Moneris will be implementing new decline response codes for Mastercard card-not-present recurring credit transactions.
Please note that Mastercard will introduce an associated fee for the new response codes. To avoid related fees in the future, merchants should follow the appropriate action if a transaction is declined with one of the following response codes and messages. If indicated timelines for retries are not followed, additional fees will be incurred.
New Code |
Message |
493 |
Declined Retry after 1 hour |
494 |
Declined Retry after 24 hours |
495 |
Declined Retry after 2 days |
496 |
Declined Retry after 4 days |
497 |
Declined Retry after 6 days |
498 |
Declined Retry after 8 days |
499 |
Declined Retry after 10 days |
As communicated to you in May 2023, Mastercard will introduce a new fee effective October 9th, 2023, for all card-not-present recurring declined authorizations. Although Mastercard is introducing the fee October 9th, 2023, Moneris is delaying the implementation of this fee and will provide merchants with 90-day notification prior to passing the fee to merchants.
These changes may impact how merchants currently process transactions and may require system development. Please see the full response codes table on the Moneris Developer Portal for further details.
Fee
Please note that Mastercard will introduce a fee for the new response codes. This fee will not be effective until October 9th, 2023, and will be communicated to impacted merchants in July 2023.
Moneris continues to evaluate developing a full-service surcharging solution, which will be available no earlier than 2024. We continue to listen to our merchants to understand their needs and how we can best support their business. As a result, Moneris remains focused on delivering value-added services that help businesses improve their customer experience and revenue opportunities.
Updates on surcharging will be provided as they become available.
Information regarding the Mastercard and Visa surcharging rules are outlined below. In summary, surcharging:
Effective Date: April 1, 2023, Visa will enhance and expand the VFMP by implementing the Visa Digital Goods Merchant Fraud Monitoring Program to help encourage payment best practices and reduce fraud. The program will apply to fraudulent transactions in the following merchant category codes (MCCs):
• MCC 5735—Record Stores
• MCC 5815—Digital Goods Media—Books, Movies, Digital artwork/images, Music
• MCC 5816—Digital Goods—Games
• MCC 5817—Digital Goods—Applications (Excludes Games)
• MCC 5818—Digital Goods—Large Digital Goods Merchant
For a comprehensive set of Visa acceptance rules, please visit, Visa Core Rules and Visa Product and Service Rules.
Effective April 15, 2023, Visa will update the non-compliance assessment (NCA) schedules in the Visa Rules for general violations. In addition, Visa will combine the significant and willful violation schedules into one.
Examples of Visa Rules that may result in a NCA include (but are not limited to):
For a comprehensive set of Visa acceptance rules, please visit, Visa Core Rules and Visa Product and Service Rules.
Key NCA Considerations:
How do these revisions impact merchants?
There are no expected changes to merchants’ business operations. These updated requirements only apply if there are non-compliance issues with Visa acceptance.
On March 31, 2024, version 4.0 of the Payment Card Industry Data Security Standard (PCI DSS) will be published and come into effect. Please note, PCI DSS version 3.2.1 validations dated March 31, 2024, or prior will continue to be accepted.
Development of PCI DSS version 4.0 was driven by industry feedback to further protect payment data and introduce new controls to address sophisticated cyber attacks.
In summary, PCI DSS version 4.0:
Additional information from the PCI Security Standards Council on PCI DSS version 4.0 can be found on here.
Effective April 15, 2023, Visa is introducing changes to its dispute rules, which will apply to disputes processed on or after the effective date, unless otherwise specified.
Visa rule revisions will apply to the following dispute-related areas:
Dispute Condition 10.4: Other Fraud – Card-Absent Environment
To provide for an efficient and timely adjudication of fraud disputes, a new dispute remedy will allow the acquirer to support the issuer’s dispute by providing all the following:
For example: The undisputed and the disputed transactions have either the same device ID and delivery address, the same IP address and login ID or the same device fingerprint and IP address.
If proper evidence is provided by the merchant, the issuer will not be allowed to continue the dispute.
Dispute Condition 13.2: Cancelled Recurring Transaction – Evidence of a Prior Undisputed Transaction
Visa has seen an increase in the use of Dispute Condition 13.2: Cancelled Recurring Transaction with growth in the digital realm and subscription services. Dispute Condition 13.2 must be used only when a cardholder has cancelled the payment method (i.e., they have advised the merchant to stop charging the payment credential). It is not to be used when the cardholder has cancelled the services/merchandise with the merchant.
How do these revisions impact me?
The changes are being implemented to improve chargeback processing times. Should a chargeback arise, you will be notified of specific steps to remedy the dispute.
Effective October 11, 2022, Mastercard has revised the Recurring Billing Requirements to make the email receipt optional for merchants, unless they are identified for four months or more on a Chargeback or Fraud Program.
Merchant segments excluded from the below requirements are as follows: Insurance policies, Repayment of existing debt, Telecommunications, and Utilities.
Not-For-Profit/Charity merchants are also excluded from the below requirements unless they are identified on a Chargeback and/or Fraud program for a period of four months or more.
Corresponding requirements have been outlined below:
Billing Type |
Requirements |
Recurring and Negative option |
|
Negative option |
|
Effective October 14, 2022, American Express® (AMEX) will introduce a new Authorization on Credit functionality that affects how merchants process refunds. This Authorization on Credit will provide the option for Issuers to immediately notify Cardmembers of pending credits. Merchants will have the option to send refund requests to American Express Issuers for authorization. Currently, Moneris authorizes refunds on behalf of the American Express Issuers.
The new return authorization process will enable issuers to update cardholders’ online banking statements in real time. This process will help enhance cardholder confidence in the payments system, as the information they receive on purchase returns will better align with what they see on purchases.
This will offer several key benefits for merchants:
There is a possibility that merchants may see declined refund transactions due to the following reasons:
Merchants should closely examine their business processes to ensure that a cardholder can be reached should a refund transaction be declined.
In the event of a declined refund, merchants have three options to pursue in the following order:
All options are contingent on a declined refund and should be used at the discretion of the merchant based on existing refund policies and risk tolerance for their business. Moneris recommends that merchants avoid refunding to a card (of a different brand) to reduce the risk of fraud.
AMERICAN EXPRESS is a registered trademark of American Express Company. All other marks or registered trademarks appearing on this page are the property of their respective owners.
Effective October 6, 2022, Visa and Mastercard will revise acceptance rules to allow merchants in Canada to include an extra fee (surcharge) for credit card transactions. Under the revised standards, merchants in Canada may apply a surcharge on consumer or commercial Visa and Mastercard credit card transactions, which will be paid by the cardholder. In summary, surcharging:
More information about enabling surcharging for Visa and Mastercard will be provided as it becomes available.
In October 2020, Visa amended its rules to prohibit printing of the full merchant identification numbers (MIDs), terminal identification numbers (TIDs) and card acceptor identification numbers (CAIDs) on cardholder receipts. Printing of all MIDs, TIDs and CAIDs must be limited to the last four digits. Due to the effort required to comply with this mandate, Visa has issued amended dates for this requirement.
The amended effective dates are as follows:
Mastercard is introducing new requirements for merchants who charge customers via recurring billing (such as monthly subscription) or negative option billing (a subscription that begins with a free or low-cost trial period).
The new requirements are being implemented by Mastercard to help merchants reduce potential disputes or chargebacks and drive a more positive customer experience.
Effective dates and corresponding requirements have been outlined below:
Effective Date |
Billing Type |
Requirements |
September 22, 2022 |
Recurring and negative option |
|
Negative option |
|
Effective April 2022, 8-digit Bank Identification Numbers (BIN) will be used for newly issued Mastercard, Visa, Discover, and Amex cards.
Why are we moving to 8-digit BIN?
Today, a 6-digit BIN for debit and credit cards is the standard but as the payment card industry continues to grow and more cards are being issued, the number of unique 6-digit BIN available are being depleted. To accommodate further growth, the International Organization for Standardization and payments industry are introducing 8-digit BIN for new cards effective April 2022. Moving to 8-digits allows for millions of additional new accounts to be introduced in the years to come.
How does this impact Moneris systems?
The move to 8-digit BIN will not have any impact on how payments are processed today. However, there may be implications for reporting that is tied to the current 6-digit BIN format. Moneris is looking further into the matter and will be in touch with impacted merchants if any actions are required on their part.
What do merchants need to do?
Before 8-digit BINs are introduced, merchants should look at their existing systems and contact their partners (if applicable) to determine if any processes currently rely on 6-digit BINs. For example, custom reporting logic based on the 6-digit BINs will need to be updated.
To minimize disruption to your business we recommend that you update any 6-digit BIN dependencies in your technical environment as soon as possible. You may need to contact your integration partner or a web developer if you do not have dedicated technical support.
Visa and Mastercard have introduced new response codes which will appear during declined transactions. Moneris will be implementing the below decline codes and messages on February 22, 2022.
If a transaction is declined with one of the following response codes and decline messages, please follow the appropriate action noted below or a fee may apply. More details are provided below.
Response Code |
Decline Message |
Action |
Related Fee(s) |
416 |
Declined Use updated card |
Verify card information provided is correct or request a different payment method. |
· Mastercard Decline Reason Code Service |
421 |
Card Declined Do Not Retry |
Do not retry transaction. Request a different payment method from the cardholder. |
· Visa Category 1 Decline Fee |
422 |
Stop Payment Do Not Retry |
Do not retry transaction. Request a different payment method from the cardholder. |
· Visa Repeat Authorization Decline Fee |
423 |
Decline |
Applicable to Visa Direct transactions only. |
· No fees currently applicable |
If your development or IT support team need to update the response codes in your technical environment, please see the new updated response code table on our Developer Portal for further details.
Please visit our Payment Card Network Fee Updates page for more details on the above Card Brand related fees.
As of October 2021, a majority of issuers will no longer support 3DS 1.0 due to following upcoming changes to card brand mandates.
Moneris is committed to supporting the payment industry’s transition from 3DS 1.0 to 3DS 2.0. Moneris Checkout is fully integrated with 3DS 2.0 and 3DS 2.0 API specifications are available. Please see our 3DS 2.0 Integration Guides on our Developer Portal for more details.
Effective October 15, 2022, Moneris will retire 3DS 1.0 and any 3DS 1.0 authentications submitted will receive an error response.
3DS 1.0 End of Support Timeline:
Visa has introduced a new Purchase Return Authorization Mandate that affects how all merchants process customer refunds. Effective October 15, 2021, Moneris will be required to send all refund requests to the Visa card issuer for approval. Currently, Moneris authorizes refunds on behalf of the card issuer.
To make this transition as smooth as possible, we will begin applying the new process in June 2021. This will give businesses time to get familiar with the changes prior to the busy holiday shopping season. No action on the merchant’s part is required.
With this new process, there are several benefits to the merchant and cardholder:
Merchants will not see a change in the way they process refunds on a terminal or via Moneris Gateway. However, there is a possibility that merchants may see declined refund transactions due to the following reasons:
Merchants should closely examine their business processes to ensure that a cardholder can be reached should a refund transaction be declined. In the event of a declined refund, merchants have three options to pursue:
All options are contingent on a declined refund and should be used at the discretion of the merchant based on existing refund policies and risk tolerance for their business. Moneris recommends that merchants avoid refunding to a card (of a different brand) to reduce the risk of fraud.
In November of 2014, Mastercard announced a new mandate that required all contactless readers support the Contactless Terminal Specification version 3.0 (MCL 3.0). As part of this, all readers were required to be compliant by January 1, 2019.
Merchants are still required to comply with this mandate and ensure that all POS terminals which support Mastercard contactless are able to support MCL 3.0. If merchants are unable to achieve compliance by this date Mastercard may, at their discretion, impose non-compliance assessments of up to $100,000 USD per violation, which Moneris will pass on per the terms of the merchant agreement.
If you work with an integrator or an Independent Software Vendor (ISV), please reach out to them to assist in updating your solution.
Should you need further clarification or assistance please contact www.moneris.com/support/contact.
Contactless Terminal Specification version 3.0 mandate details:
If you are unable to achieve compliance, Mastercard may, at their discretion impose non-compliance assessments. Below please find a summary of Mastercard’s non-compliance assessment schedule:
Compliance Category | Assessment Type | Assessment Description |
---|---|---|
A |
Per violation |
Up to USD 25,000 for the first violation Up to USD 50,000 for the second violation within 12 months Up to USD 75,000 for the third violation within 12 months Up to USD 100,000 per violation for the fourth and subsequent violations within 12 months |
Variable occurrence |
Up to USD 2,500 per occurrence for the Up to USD 5,000 per occurrence for days Up to USD 10,000 per occurrence for days Up to USD 20,000 per occurrence for |
Between September 10, 2020 and September 16, 2020, all ISVs and integrated merchants will receive the following reminder from Moneris regarding transaction limits for both contact and contactless INTERAC transactions.
Under INTERAC Debit Regulations, both ISVs and integrated merchants are not permitted to set a per transaction limit on devices. As a result, we have asked them to check and ensure no transaction size limits are set for INTERAC transactions on the POS solutions they either use or provide.
An altered transaction limit on a POS solution may prevent merchants from taking advantage of any increased limits for contactless transactions INTERAC may set in the future. If the INTERAC transaction limit has been altered, we have requested the ISV reset the limit as soon as possible.
Visa, Mastercard, and Discover are introducing a new purchase return authorization mandate that will affect all merchants that process customer returns. Currently, Moneris authorizes merchant returns on behalf of the card issuer.
The new return authorization process will enable issuers to update cardholders’ online banking statements in real time. This process will help enhance cardholder confidence in the payments system, as the information they receive on purchase returns will better align with what they see on purchases.
This will offer a number of key benefits for merchants:
There is a possibility that merchants may see declined refund transactions due to the following reasons:
Merchants should closely examine their business processes to ensure that a cardholder can be reached should a refund transaction be declined.
In the event of a declined refund, merchants have three options to pursue in the following order:
All options are contingent on a declined refund and should be used at the discretion of the merchant based on existing refund policies and risk tolerance for their business. Moneris recommends that merchants avoid refunding to a card (of a different brand) to reduce the risk of fraud.
Effective December 31, 2018, UnionPay International (‘UnionPay’) is introducing a new series of Bank Identification Numbers (BINs) that begin with ‘81’ (e.g., 810000-817199), as well as expanding all BINs to eight digits (‘8-digit BINs’). To avoid any disruption to your business, you will need to apply the following updates to your systems.
If you are using a Moneris® standalone payment solution, you are required to:
If you are using a Moneris® integrated or ecommerce payment solution, you are required to:
As per UnionPay card acceptance policies:
UnionPay will be monitoring BIN acceptance rates and may impose non-compliance assessment fees to businesses that are unable to accept 81 series and 8-digit BIN cards by the December 31, 2018 deadline.
For businesses using a standalone payment solution, please contact the Moneris Support Center at 1-844-204-8626 with your questions. If you are using an integrated payment solution, please contact your POS integration partner for assistance with re-initializing your payment processing application(s).
(UPDATED March 2019)
On April 12, 2018, Visa® and Mastercard® implemented policy changes to improve card security and further reduce fraudulent transactions and chargebacks in Canada. This will impact the way merchants accept card present (CP) and card not present (CNP) payments for domestic and international transactions.
Fallback (Visa and Mastercard)
Visa and Mastercard are enacting a ‘no fallback’ policy for CP transactions, which means that merchants will need to request an alternate method of payment if a customer’s Chip & PIN transaction fails, as the card will not ‘fallback’ to the magnetic swipe. These changes took effect April 12, 2018 for domestic transactions on both card brands, and October 12, 2018 for international transactions using Mastercard.
CVV2 (Visa only)
Visa introduced a requirement on October 14, 2018 requiring telephone order and e-commerce merchants to capture CVV2 at checkout and include it in the authorization request. This rule does not apply to (updated March 2019):
Merchants using the Moneris Gateway are required to make changes to enable CVV2 information capture at payment checkout. Affected services include:
Moneris has activated Card Validation Digits (CVD) and Address Verification Services (AVS) for all Gateway Merchants effective May 15, 2018 at no additional fees or costs.
For details on required changes, please see: https://www.moneris.com/VisaCVD.
Stored Credential Transaction Framework (Visa and Mastercard)
Visa and Mastercard are updating their security policies for CNP transactions, beginning with the introduction of the Stored Credential Transaction Framework on October 12, 2018, which outlines the requirements for initial storage and subsequent use of payment credentials.
For more information on the respective changes announced by Visa and Mastercard, please visit:
Visa: Moneris.com/VisaSecurity
Mastercard: Moneris.com/MCSecurity
Effective April 13 2018, Visa will be implementing the Visa Claims Resolution (VCR) initiative to reduce the number of chargeback disputes and improve the overall efficiency of the dispute resolution process. Information on upcoming changes related to the VCR initiative has been provided below.
Reduced Resolution Timeframes
Chargebacks can typically take anywhere from 46 to 100 days to resolve, depending on their complexity. Visa is streamlining their chargebacks dispute process by eliminating any extra touch points and exchanges of information between parties. Reducing the time and resources it takes to resolve disputes will benefit merchants, issuers and cardholders alike.
Merchants will now be asked to respond to chargeback disputes within seven calendar days from the date of notice.
Changes to Chargeback Reason Codes
The current list of 22 Visa chargeback reason codes will be replaced with new values and grouped into four new categories of disputes: Authorization, Fraud, Processing Errors and Consumer Disputes. For a full list of the new Visa chargeback reason codes and their corresponding dispute categories, please visit the Moneris chargebacks page.
To enable greater customer transparency and control, easier cancellation and clearer dispute rights, Visa has updated rules related to transactions at merchants that offer free trials introductory offers as part of an ongoing subscription service. Upon review of its existing rules, Visa recognizes that this business model can lead to problems for all stakeholders in the payment echo system, including multimillion-dollar operational cost increases due to high call center, customer complaints, increased chargebacks and a negative cardholder experience.
To address these concerns and help provide clarify for all parties; Visa has updated its acceptance, disclosure and cancellation policies effective April 18, 2020. With these changes, cardholders are provided to clearer information, enabling them to identify, recognize and take on subscription transactions, reducing the number of transactions that result in a dispute.