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Benny & Co increased its mobile conversion rate by 52%
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case-studies, restaurant

Benny & Co increased its mobile conversion rate by 52%

By: Moneris Team
June 19, 2023 clock Calculating time...
Benny&Co Restaurant

“UEAT has exceeded our expectations. Our average basket soared by 32%!” ~ Yves Benny, Vice President of Public Relations

The Benny family opened their very first restaurant in 1960.

A true family business, 3 generations of Benny currently work in the various divisions of the chain.

Benny & Co. is experiencing exponential growth: the Canadian chain went from 12 locations in 2010 to 61 in 2019.

The Challenge

In order to support their strong growth and modernize their brand, the group started searching for an online ordering solution.

Respect of the family brand and ease of use were at the top of their priority list.

With each restaurant operating an independent checkout system, the objective was to find a collaborator to facilitate the centralization of their digital operations while supporting a turnover of several millions of dollars.

Benny&Co Employees

The Results

After choosing UEAT as a collaborator for their online ordering platform, Benny & Co saw the conversion rate of its mobile application increase by 52%.

Yves Benny, Vice President of Public Relations, shares that “With UEAT’s 360 integration, billing and order processing is fully automated. We don’t have to worry about any double input.”

Customers immediately adopted the 3-step ordering process which provides a personalized experience for each visitor.

Benny & Co continues to grow and is now in a new province. With UEAT’s multi-time zone and multilingual support, the team knows that they have a close collaborator to support them in conquering the whole country!


Testimonials

  • Now, it doesn’t matter where the online orders are coming from. Whether it’s from delivery services or even Google, all the orders are sent to the same printer. UEAT Hub really takes the headache out of receiving and tracking orders.
     

    Simon Verville

    Co-founder, Phil & Fred Pizzeria

  • Thanks to UEAT’s convenience and improved service, Pokérrito’s new customer experience has been a revenue driver.
     

    Paul (Hyung Sun) Chun

    Director of Operations, Pokérrito

  • We saw an increase in our monthly number of orders.
     

    Mohamad

    Operations Manager, Paramount Fine Foods

  • In 2022, our orders jumped to 75k just on the kiosks. For us, self-ordering kiosks powered by UEAT have been the key to our current success.

    Shraey G.

    Owner, Happy Singh

    Mississauga, Ontario

Author Profile

Moneris Team

Moneris Team

Moneris is a leading provider of payment processing solutions in Canada. Our blog is your go-to resource for insights into the ever-evolving world of payments. We cover everything from the latest industry trends and technologies to practical advice for businesses of all sizes. Our blog's mission is to spotlight small businesses and provide resources that help them succeed in today's economy. Blog articles are written by members of Moneris' in-house marketing team with support from internal product and industry experts.