Service Status

System Status Report

 

August 4, 2022 at 9:30 am EST Resolved

All systems and networks are operating normally.

 

August 4, 2022 at 8:45am EST NEW

Moneris is currently experiencing issues affecting the Moneris Gateway. We are working to restore services and normal business should resume shortly, please visit Moneris.com for updates

 

August 3, 2022 at 9:15 am EST Resolved

All systems and networks are operating normally.

 

August 3, 2022 at 7:30am EST NEW

Moneris is currently experiencing phone issues. If you do need to contact our Service center, you can call direct at 647-776-6990. We apologize for the disruption and appreciate your patience as we work to restore services. For updates, please visit Moneris.com/ServiceStatus.

 

July 22nd, 2022 at 9:15 am EST Resolved

Please be advised that all systems and networks are operating. If you are experiencing communication issues or an error message with your Point-of-Sale device, it can often be resolved by simply rebooting the device.  Please reset your point-of-sale device or visit Moneris.com/support for more details.

 

July 21th, 2022 at 12:18 PM EST Ongoing

Please note that wireless outages are currently affecting regions in Canada. Please check with your wireless service provider for updates.

 

July 21th, 2022 at 8:15 AM EST NEW

Please note that wireless outages are currently affecting regions in Canada. Please check with your wireless service provider for updates.

 

July 15th, 2022 at 8:00 am EST Resolved

All systems and networks are operating normally.


July 14th, 2022 at 8:45 pm EST Ongoing

Please note that issues with dial-up connections are currently affecting regions in Canada. Please check with your local phone or internet service provider for updates. 

July 14th, 2022 at 8:45 pm EST Ongoing 

Please note, we are experiencing issues processing certain transactions at this time. We encourage merchants who have encountered issues to request alternate forms of payment until resolved. 


July 14th, 2022 at 2:00 pm EST NEW

Please note, we are experiencing issues processing certain transactions at this time. We encourage merchants who have encountered issues to request alternate forms of payment until resolved. 


July 14th, 2022 at 2:00 pm EST Ongoing

Moneris is currently experiencing phone issues. We apologize for the disruption and appreciate your patience as we work to restore services. For updates, please visit Moneris.com/ServiceStatus.


July 14th, 2022 at 9:00 am EST NEW

Moneris is currently experiencing phone issues. We apologize for the disruption and appreciate your patience as we work to restore services. For updates, please visit Moneris.com/ServiceStatus.


July 11th, 2022 at 8:45 am EST Resolved

All systems and networks are operating normally.


July 10th, 2022 at 1:25 pm EST NEW

Please note that internet, cellular and home phone outages are currently affecting regions in Canada. Please contact your local internet service provider for updates.


July 9th, 2022 at 12:24 pm EST Resolved

All systems and networks are operating normally.


July 8th, 2022 at 10:24 am EST NEW

Please be aware that Moneris has also been impacted by the Nationwide network outage. All of our toll free lines are currently down. If you do need to contact our Service center, you can call direct at 647-776-6990


July 8th, 2022 at 7:30 am EST NEW

Please note that internet, cellular and home phone outages are currently affecting regions in Canada. Please contact your local internet service provider for updates.

 



 

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