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Update on Cyber Security Incident

| Toronto

About Moneris

Moneris is Canada's leading commerce solutions provider, helping businesses of all sizes sell more, serve customers better and operate more efficiently. Moneris has powered Canadian commerce for more than 25 years. Today, Moneris helps businesses accept and manage payments at over 325,000 points of commerce, representing one in three transactions across the country.

Moneris offers ecommerce and omnichannel solutions, point-of-sale hardware and software, integrated business tools and data and insights, all backed by secure payment acceptance across in-store, online and mobile environments. As the only major provider in Canada with an in-house national Field Services team, Moneris ensures businesses are supported when and where they need it, through on-site installation and maintenance coast-to-coast-to-coast, and 24/7/365 support.

Headquartered in Toronto, with offices in Sackville, Montreal, Quebec City, Calgary and Burnaby, Moneris serves businesses of all sizes across industries and regions nationwide.

For more information, visit moneris.com.

Media contact: [email protected]

 

Toronto, Ontario, Canada – November 21, 2023 - As an update to our November 13 statement on an attempted ransomware attack, we can continue to confirm there are no malicious files within our environment and that payment processing environments remain secure.
 
Ongoing forensic analysis of the incident reveals that files were potentially accessed by the unauthorized party, including Moneris Merchant IDs and locations, issues logs, internal training materials, and names and postal addresses related to legacy gift cards.
 
We continue to work with our team and third-party cyber experts to analyze and assess the information that was accessed and take appropriate mitigation actions.
 
Cyber security, including the protection of our customers and their data, is our top priority. Our dedicated team of cyber risk experts took action to ensure this incident was quickly identified and contained.