Introducing a Better Way to Understand the Economic Impact of Your Event
contactless payment, troubleshooting

Introducing a Better Way to Understand the Economic Impact of Your Event

March 30, 2016 clock 21 min read
Troubleshooting

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When you process a transaction on your POS equipment, your terminal communicates with Moneris several times. If there is any interruption to the connection during the final stages of communication, the transaction will not register properly. This is known as a dropped transaction.

Dropped transactions aren’t unusual and Moneris is often able to correct the issue automatically without having to involve the merchant. However, there are times when we’re unable to fix the issue on our own. We want to help reduce the time you spend doing administrative work and avoid delays in the receipt of funds for that transaction. Let’s look at some ways to try and prevent a dropped transaction.

How to stop the drop

Dropped transactions tend to happen more frequently when the terminal communicates over a regular telephone connection (Dial-up) versus an Internet connection (IP). If your terminal is connected to a regular phone line, consider switching it to an IP connection. All Moneris POS devices are able to connect to the Internet.

 

Event Performance Report1:

The Event Performance Report provides detailed insights into the financial impact of a specific event. It delves into various metrics such as:


  • Total spending on the event day
  •  Incremental net spend attributed to the event
  • The percentage increase in spending directly linked to the event


By examining these metrics, businesses can gauge the success of their events and evaluate their return on investment.

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Author Profile

Niyati Budhiraja

Author Profile

Niyati Budhiraja is a word nerd who turns tricky business talk into fun, simple and genuinely helpful content. She writes features on inspiring Canadian businesses, crafts easy-to-follow guides and shares smart tips to help small businesses feel confident and supported. When she’s not writing or dreaming up her next blog idea, you’ll likely find her hunting down the city’s best hot chocolate.

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