Skip to main content Skip to footer
Back to Moneris Blog
Outdated POS Systems Are Holding Canadian Restaurants Back
Explore
Back to Moneris Blog
search-navbar
growth strategies

Outdated POS Systems Are Holding Canadian Restaurants Back

By: Moneris Team
December 03, 2025 clock Calculating time...


Nothing makes a great meal even better than fast, convenient payments—and by extension, stellar service. Diners expect to settle their bill quickly and easily. Upgrading to a modern POS system helps restaurants deliver faster service and a smoother guest experience. Today, convenient payments have become the norm—over 70% of debit card transactions in Canada are contactless. Seamless and secure payment options aren’t a luxury anymore; they’re essential to your restaurant’s success. At Moneris, we believe restaurants thrive when payments are effortless, safe and fully integrated into the flow of great service.

Diners now expect quick, easy payments

Diners expect fast, hassle-free payments—they’re more satisfied when they can simply tap their card or phone. Most shoppers now pay with tap-and-go cards or mobile wallets, and they expect that same ease when dining out.

Up-to-date payment systems improve customer service and sales

An updated POS system can significantly improve a restaurant’s profit margins and customer satisfaction. Here’s how modern payment terminals can help your restaurant succeed:

  1. Faster checkouts mean faster table turnover:  Getting diners out the door as quickly as possible after they’ve eaten is the best way to ensure your restaurant makes more money. In fact, one study found that reducing wait times boosts restaurant revenue by nearly 15%.
  2. Automated processes eliminate mistakes: Automatic order entry and billing greatly reduce human error. And with fewer errors comes more revenue.
  3. More payment options: Newer systems accept all modern payment options like tap-to-pay or mobile wallets. Diners appreciate the ability to pay however they choose to.
  4. Reliable technology and support: Updated systems mean little to no downtime and 24/7 support. Whether your restaurant only has a few patrons or is full, your service is just as fast.
  5. Strong security measures build trust: Updated software and proper encryption help protect customer data and prevent fraud. When diners trust your restaurant, they’ll not only come back; they’ll bring their friends and family next time.

Upgrading your POS isn’t just about keeping up—it’s about standing out. Modern POS systems lead to faster table turnaround, reduce errors and build lasting loyalty through seamless, secure checkouts. Moneris helps restaurants deliver those experiences with modern POS systems built for the way Canadians dine today.

Modern POS solutions boost efficiency and security

Faster checkout and smoother operations

Up-to-date POS systems are designed to keep service moving effortlessly. Your staff can complete payments quickly right at the table. Many Canadian restaurants are upgrading to integrated POS systems that combine ordering and payments in one place, eliminating duplicate work and reducing errors. For example, servers can use the same tablet to send orders and process payments without leaving the table. This process takes just seconds, so tables turn over faster and your restaurant earns more revenue. Simply put, modern POS solutions help your staff earn more money for your restaurant.

Strong security and customer trust

Newer payment systems also protect both your restaurant and diners. From end-to-end encryption of card data to compliance with the latest PCI standards, modern POS technology keeps transactions secure by default.

For example, a recent Payments Canada study found that 13% of Canadians experienced payment fraud in just six months. Fortunately, advanced systems get automatic security updates and use tokenization to ensure sensitive data isn’t exposed. Modern payment tech helps restaurant owners show guests that every transaction is protected.

Reliability and support you can count on

Modern POS solutions significantly reduce downtime and come with 24/7 support—even during peak hours. If something does go wrong, help is just a call away.

And with regular software updates and maintenance, the system runs smoothly, so you can focus on providing great food and service.

Seamless payments increase loyalty and sales

A quick, effortless payment experience does more than speed up service—it shapes how diners feel about their entire visit. When diners can settle up in seconds, they leave with a positive final impression and a sense that they’ve been genuinely cared for.

Research shows that faster checkouts increase guest satisfaction by nearly 20%. That simple improvement turns convenience into loyalty, creating guests who are not only happier but also more likely to return and recommend your restaurant.

For restaurants, investing in modern payment systems builds stronger relationships and steady sales growth. Making payment a seamless part of the hospitality experience shows guests their time is valued—and that’s what keeps them coming back.

Moneris helps restaurants keep payments effortless

Moneris delivers a secure payment experience right to the table at Canadian restaurants. We provide the behind-the-scenes payment technology that keeps transactions fast, seamless and secure—all while staying out of the way of great service.

With Moneris, restaurants can accept every major payment method, from tap-and-go cards to mobile wallets. Our integrated POS and payment solutions link with popular restaurant management systems, eliminating double entry and reducing mistakes.

And because our platform encrypts data and meets rigorous security standards, owners and diners can both trust that every swipe or tap is protected.

Moneris also understands the day-to-day realities of running a restaurant in Canada. We know that issues don’t wait for business hours, so our support team is available 24/7.

For anything from a quick question to an urgent fix, we’re there to keep the payments side of your restaurant running smoothly. When you partner with a provider that shares your commitment to effortless and safe customer experiences, you can focus on delivering great food and hospitality while we handle the payments. Moneris proudly supports Canadian restaurants with reliable, innovative solutions that make every transaction as simple and satisfying as the meal itself.

FAQs

Key takeaways

  1. Diners expect to pay instantly—with no waiting and no hassle.
  2. Modern POS systems increase table turnover, reduce billing mistakes and leave customers more satisfied.
  3. Updated POS systems connect ordering and payments to move service faster and keep customer data safe.
  4. Smooth, secure payments turn first-time diners into regulars.
  5. Moneris helps Canadian restaurants deliver trusted, effortless payments with 24/7 support.

Author Profile

Moneris Team

Author Profile

Moneris is a leading provider of payment processing solutions in Canada. Our blog is your go-to resource for insights into the ever-evolving world of payments. We cover everything from the latest industry trends and technologies to practical advice for businesses of all sizes. Our blog's mission is to spotlight small businesses and provide resources that help them succeed in today's economy. Blog articles are written by members of Moneris' in-house marketing team with support from internal product and industry experts.

Recommended Articles