Auto shops don’t need elbow grease—work smarter, go digital
Auto Shops Don’t Need Elbow Grease Work Smarter, Go Digital hero



Key takeaways

  1. Capture more donations by moving beyond cash and meeting donors’ digital preferences.
  2. Increase contributions by offering seamless online, in-person and mobile giving options.
  3. Build donor trust with secure payment experiences that reinforce professionalism.
  4. Save time and reduce costs by automating donation processing and admin tasks.
  5. Strengthen fundraising by partnering with a trusted provider for secure, flexible credit card payments.

Auto repair shops that embrace digital scheduling see many benefits, such as more revenue, happier customers and faster turnaround times. The right digital tools can unify scheduling, record-keeping and payments, so a repair shop runs smoothly and keeps customers satisfied.

Going digital keeps your auto shop organized

Digital systems keep your shop’s operations dialed in. They help you quickly send parts requests, book appointments, save time and earn more revenue. Notes sync between stations, so everybody can stay on the same page.

More than half of Canadian businesses are moving to digital tools. Nearly 60% of businesses are already seeing the benefits of going digital—streamlined payments, steadier cash flow and smoother operations.

Digital scheduling puts every appointment in order

With digital scheduling tools, you can manage everything from one single screen—book appointments, send reminders, manage calendars and produce work orders. But that’s not it. Here’s what else digital tools can do for your auto shop.

  1. Online bookings: Keep your bays full and revenue flowing with online bookings synced to your calendar. An online scheduling system lets customers book or request appointments 24/7, even outside business hours.
  2. Automatic reminders: Help customers to keep their appointments. Digital scheduling tools send appointment confirmations and reminders via text or email, so more customers show up on time.
  3. Clear calendar visibility: Access up-to-date schedules in real time. This helps you stay organized and avoid over-booking.
  4. Easy adjustments: Make simple calendar adjustments. If a customer needs to reschedule or a job is running late, it’s simple to update the calendar. Not only that, but the entire team sees any changes instantly.
  5. Less admin work: Spend more time on billable hours instead of admin work. A good online booking system helps your shop save time, energy and money.

Digital scheduling apps convert your auto shop into a well-oiled machine. Since only 23% of local service businesses offer online booking, it’s easy to get ahead. More than half of customers prefer to book appointments online. And when you provide great and convenient service, your shop will earn customers for life.

Auto Shops Don’t Need Elbow Grease Work Smarter, Go Digital in blog 1


Connected systems sync parts, people and workflows

Having one interconnected system in place is ideal. It helps you keep track of estimates, inventory and invoicing—all in one place.

Coordinating parts and inventory

Digital tools help you work more smoothly. For instance, when a job is scheduled or a work order is created, the system automatically checks if the required parts are in stock. And if anything is out of stock, the system flags it right away. Since the parts database updates in real-time, shops always know what’s in stock, mechanics don’t wait on parts and drivers can get back on the road faster.

Keeping staff in sync

Integrated software keeps everyone in the driver’s seat—the service and parts departments, mechanics and billing team can all access the same job details at all times. Anytime a job is updated, the entire shop can view the changes immediately. With a connected workflow, every employee can quickly get answers from the system seamlessly.

Connecting every step from start to finish

Integrated digital tools keep your entire repair process running in sync, from the first appointment to the final payment. Labor, parts and invoices all update automatically, so there’s no double entry or late-night number crunching. Simple payment processing tools help with that.

Payments post instantly, giving you a real-time view of daily sales and shop performance. When everything works together—appointments, parts, people and payments—you save time, reduce errors and keep the shop running smoothly.

Streamlined payments keep finances organized

Getting paid quickly doesn’t have to be an issue. A digital payment system lets you accept all modern payment methods, including debit, credit and mobile payments on the spot. After each sale, the details are captured automatically for easy review.

Customers now expect fast and convenient payment options, and digital payments have become the norm as a result. In Canada, digital transactions represent 86% of all payments, with contactless tap payments accounting for more than half of all transactions.

Auto shops that offer credit or debit card, tap or e-transfer options offer a better customer experience—no fumbling with cash or waiting around.

On the back end, each transaction is recorded automatically, so reconciling is straightforward. Streamlined payments give shop owners a clearer, up-to-date financial picture and more time to focus on running the business rather than balancing the accounting ledger.

Auto Shops Don’t Need Elbow Grease Work Smarter, Go Digital in blog 2


Moneris keeps the auto shop front and back office connected

Moneris provides auto repair businesses with integrated payment solutions that sync front and back offices. When customers pay by card or mobile wallet, the sale is processed quickly and recorded automatically, giving the shop a real-time view of its revenue. The right payment system reduces manual data entry and mistakes, allowing staff to spend less time on paperwork and more time with customers.

Auto Shops Don’t Need Elbow Grease Work Smarter, Go Digital in blog 3


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Moneris Team

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Moneris is a leading provider of payment processing solutions in Canada. Our blog is your go-to resource for insights into the ever-evolving world of payments. We cover everything from the latest industry trends and technologies to practical advice for businesses of all sizes. Our blog's mission is to spotlight small businesses and provide resources that help them succeed in today's economy. Blog articles are written by members of Moneris' in-house marketing team with support from internal product and industry experts.

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