Understanding Account Information

We make the complex clear. With Simplified Pricing, it is now easier to understand the costs associated with credit and debit card payments through clearly outlined components that make up your processing fees (Interchange/Wholesale Discount, Network Assessment and Moneris Transaction fees).

To learn more about Simplified Pricing, click here.

 

What are the following codes on my bank statement?

On RBC Royal Bank Statements

Code Definition
VISA DISC. CALC Merchant Discount Fee
PRE AUTH PAYMENT This is the bundling together of merchant's fees including POS, transaction or equipment rental
VISA REASON CODE XX Any type of financial adjustment
VI OR MC PLUS MERCHANT NUMBER Deposit into merchant account


On BMO Bank of Montreal Statements

Code Definition
RLS/LOY - POS Terminal rental fees for current month
BPY/FAC - POS Transaction fees for the previous month
RLS/LOY GST for current month
RLS/LOY MasterCard discount charged for the previous month

 

WHAT DO THESE CODES MEAN?

On your statements you will see a variety of codes. Please check the Merchant Direct Section where you can roll your mouse over each part of the statement to find out more.

 

THE FOLLOWING ARE ASKED FREQUENTLY:

Equipment Rent POS - the rental fees for your POS equipment

Visa/MC DISC. CALC - the merchant discount rate charged for the ability to process credit cards

Account Service Package - the monthly charge for consolidated banking (funds being directed to the bank account of your choice), Merchant Direct, 24/7 toll-free customer service.

 

Which fees have applicable taxes?

As tax regulations change from time to time, Moneris reviews the applicability of taxes on a regular basis and may make changes in order to be compliant with federal and provincial regulations.

Fee Type APPICABLE TAXES

GST/HST
APPICABLE TAXES

QST
APPICABLE TAXES

PST
B2B PAY PROGRAM Y Y  N
DCC SET-UP FEE Y Y  Y
TOUCHBISTRO LICENCE Y Y  Y
PAYD PRO PLUS FEE Y Y  Y
INTERAC SURCHARGE CAPABILITY Y Y  N
DEACTIVATION FEE  Y  Y
DEVELOPMENT HELP DESK FEE  Y  Y
DIAL COMMUNICATION FEE  Y  N
GATEWAY - VAULT FEE  Y  N
GATEWAY - SETUP FEE  Y  N
GATEWAY - CERTIFICATION FEE  Y  N
GATEWAY - INTERAC PARTIAL DISPENSE FEE  Y  N
GIFT CARD PROGRAM FEE  Y  Y
INTERAC ONLINE REGISTRATION FEE  Y  Y
INTERNET FEE / MONERIS GATEWAY ACCESS FEE  Y  N
IVR FEE  Y  Y
LOYALTY CARD PROGRAM - CARD FEE  Y  Y
LOYALTY CARD PROGRAM - TRANSACTION FEE  Y  N
MANUAL IMPRINTER - MANUAL AND PORTABLE PLATE FEE  Y  Y
MISCELLANEOUS - MERCHANT ADVANCE FEE  Y  Y
MISCELLANEOUS - RUSH FEE  Y  Y
MISCELLANEOUS - SPECIAL EVENT FEE  Y  N
MONTHLY STATEMENT RE-PRINT FEE  Y  Y
MORRIS FEE  Y  N
MORRIS TRAINING FEE  Y  N
NEW MERCHANT SIGN-UP FEE  Y  N
PAYD PRO FEE  Y  N
PCI FEE  Y  N
POSPAD FEE  Y  Y
PAPER STATEMENT FEE  Y  Y
SET UP - ON-SITE INSTALLATION FEE  Y  N
SET UP - RE-SCHEDULE FEE  Y  Y
TERMINAL - EXPEDITE FEE  Y  Y
TERMINAL - LOST OR STOLEN DEVICE FEE  Y  Y
TERMINAL - PRINTER UPGRADE FEE  Y  Y
TERMINAL - RENTAL FEE  Y  Y
TERMINAL - STATIONERY FEE  Y  Y
TERMINAL - STATIONERY FEE  Y  Y