Follow the procedure below to process a Partial Approval Purchase using a pre-paid credit card.
To process a Partial Approval Purchase:
1. On
the applications menu,
select DEBIT & CREDIT.
The message "Activating App..." appears followed by the transactions menu.
2. To
begin the transaction, select Purchase.
If the "Password:" prompt appears, key in the manager
password and press the green OK
key.
The "Amount:" prompt appears.
3. Key
in the Purchase amount and press the green OK
key.
The "Swipe/Tap/Insert" prompt appears on the external PINpad.
The "Swipe Card:" prompt appears on the terminal.
4. Swipe
the pre-paid credit card on the terminal.
The terminal communicates with the host.
The terminal displays "Wait for PINpad". The PINpad displays
"Partial Appr $###.## Yes No".
The cardholder is required to acknowledge the Partial Approval Purchase.
5. On the external PINpad, the cardholder can do one of the following:
● Have
the cardholder acknowledge the Partial Approval by selecting Yes.
The external PINpad displays "Amount Due $###.##". Proceed to
step 6.
● If the customer selects No, or presses the CANC/ANNUL key, refer to the "Cancelling a Partial Approval Transaction" topic.
6. The terminal displays "Partial Appr $###.## Yes No". Press Yes.
7. The Partial Approval Purchase completes and the Merchant copy of the receipt prints. Obtain the cardholder's signature on the Merchant copy.
8. Press OK. The Cardholder copy of the receipt prints.
9. Inform the customer of the balance due and enquire as to how they wish to pay the outstanding balance. Choose one of the following:
● If the customer wishes to use another pre-paid credit card, press DbCr and proceed back to step 4 in these instructions.
● If the customer wishes to pay cash or cheque for the remainder of the transaction, select Cash. Proceed to step 12.
● If the customer wishes to pay with a credit or debit card, press DbCr and proceed to step 10.
10. Swipe, tap or insert the card on the external PINpad. For more information, refer to Card Entry Options.
11. Follow the prompts on the terminal.
● If prompted for a Clerk ID ("Clerk Id:"), see Entering the Clerk ID.
● If prompted for an Invoice Number ("Invoice Id:"), see Entering an Invoice Number.
● If prompted for Tip Entry, see Entering a Tip Amount.
● If prompted for a password during manual card entry, see Password Protection on Manual Card Entry.
● If prompted for a Cashback amount ("Cashback?"), see Entering a Cashback Amount.
12. Process receipts (see Personalized Receipts and Signing Credit Card Receipts).