Follow these steps to process a Card not present completion transaction once the final dollar value of a pre-authorization is known.
1. On Main menu, tap Card Not Present, then Completion.
§ If you do not see the Card Not Present icon on the Main menu, make sure the Allow Card Not Present setting is turned on.
§ Respond to any security prompts .
§ Respond to any merchant prompts that appear. The terminal may ask for an invoice number and other information.
The terminal prompts you to "Please enter the sequence number of the pre-authorized transaction you would like to complete".
2. Key in the 6-digit sequence number from the receipt of the pre-authorization transaction, and tap OK.
The terminal prompts you to "Please enter the completion amount".
3. Do one of the following:
§ To complete the pre-authorization, enter the final purchase amount and tap OK. If the final amount is the same as the amount shown on screen, simply tap OK.
§ To cancel the pre-authorization and release the pre-authorized funds, enter a single zero then tap OK.
The "Processing your request" message appears.
4. When the "Transaction Approved / Thank you" screen appears, tap OK.
5. If printed, keep the merchant copy of the receipt for your records.