Procedures

Listed below are some of the more common procedures followed on the VX 820 Duet.

For other, more specific procedures, see Financial Transactions, Admin Transactions, Reports, End-of-Day Procedure and Demo Mode Transactions.

        Powering up the terminal

        Setting the Terminal's Manager Password

        Powering down the terminal   

        Loading paper in the printer

        Selecting the terminal language

        Taking a manual imprint of a credit card

        Transaction prompts:

      Responding to basic transaction prompts

      Entering a tip amount

      Entering a Cashback amount on a debit transaction

      Entering the Clerk ID

      Entering an Invoice number

        Receipts:

      Finding a transaction's Sequence and Orig Auth numbers

      Signing credit card receipts

      Reprinting a receipt

      Printing a cash receipt

        Entering alphabetic characters and punctuation

        Cancelling a transaction

        Cancelling a report

        Balance Inquiries on pre-paid credit cards

        Terminal security:

      Changing the manager password

      Requesting a Code 10 Authorization

      Dealing with disputed debit transactions