Transacting a Payment on a Private Label Card

This transaction allows a cardholder to make a payment towards the balance on their Private Label credit card.

To transact a payment on a Private Label card:

1.      On the applications menu, select DEBIT & CREDIT.
The message "Activating App..." appears followed by the transactions menu.

2.      Select Payment.
If the "Password:" prompt appears, key in the manager password and press the green OK key.
The "Amount: $0.00" prompt appears.

3.      Key in the amount of the payment and press the green OK key.

        If prompted for a clerk ID, ("Clerk Id:"), key in your Clerk ID and press the green OK key.

        If prompted for an Invoice Number ("Invoice #:"), key in the Invoice Number (max. 7 alphanumeric characters) and press the green OK key , or simply press the green OK key to leave this blank.

The "Swipe or Insert Card:" prompt appears.

4.      Choose one of the following:

        Swipe the private label credit card on the terminal.

        If the "Last 4 Digits:" prompt appears, key in the last four digits of the card number and press the green OK key.

OR

        Manually process the transaction:

a.      Key in the card number.
The "Exp Date (MMYY):" prompt appears.

b.      Key in the card's expiry date and press the green OK key.
The "Validation Code:" prompt appears.

·         If the "Imprint Card Press OK Key" prompt appears, you must take a manual imprint of the credit card. For help, see Taking a Manual Imprint of a Credit Card.

c.       Key in the validation code found on the back of the card and press the green OK key.

·         If you do not have the validation code, press the green OK key and, when the "Code present?" prompt appears, select No.

·         If the "Select Language" prompt appears, select ENGL for English or select FREN for French.
The cardholder receipt will be printed in the selected language.

·         If the "Promo Code:" entry screen appears, key in the promotion code (max. 6 alphanumeric characters) supplied to you by the Private Label card provider and press the green OK key , or simply press the green OK key to leave this blank.

  The terminal communicates with the Moneris host.

5.      Please wait while the terminal processes the transaction.
The APPROVED message appears.
The "Tear Receipt Press OK Key" message is displayed while the merchant receipt is printed then terminal begins beeping.

6.      Tear off the Merchant copy of the receipt and give it to the cardholder to sign.

7.      Press the green OK key to stop the beeping and print the Cardholder copy of the receipt, or simply press the red CANC ANNUL key to stop the beeping and return to the transactions menu.

        If the Cardholder copy of the receipt is printed, give the cardholder copy of the receipt to the cardholder then press the green OK key to return to the transactions menu.