Processing an Advice

Follow the procedure below to complete a voice-authorized Purchase on a credit card.

To process an Advice:

1.      On the applications menu, select DEBIT & CREDIT.
The message "Activating App..." appears followed by the transactions menu.

2.      To begin the transaction, select Advice.
If the "Password:" prompt appears, key in the manager password and press the green OK key.

3.      At the "Amount:" prompt, key in the transaction amount and press the green OK key.

        If prompted for a clerk ID ("Clerk Id:"), see Entering the Clerk ID.

        If prompted for an Invoice Number ("Invoice Id:"), see Entering an Invoice Number.

4.      Follow the terminal prompts below:

a.      At the “Auth #:” prompt, key in the Voice Authorization Number that you wrote on the paper sales draft when you called the Moneris Merchant Service Centre for Voice Authorization and press the green OK key.

·         If the "Invoice #:" prompt appears:

        Key in the invoice number.
OR

        Press the green OK key to bypass the prompt.

b.      At the “Account #:” prompt, key in the card number and press the green OK key.

c.       At the “Exp Date (MMYY):” prompt, key in the card’s expiry date and press the  green OK key.

·         If prompted for a password during manual card entry, see Password Protection on Manual Card Entry.

5.      Follow the remaining terminal prompts.

        If prompted for Tip Entry, see Entering a Tip Amount.

6.      Process receipts (see Personalized Receipts and Signing Credit Card Receipts).

For details on basic prompts, see Responding to Basic Transaction Prompts.