Manually Processing Transactions UNDER Floor Limit

If the terminal is down, report the problem to Moneris then follow these instructions to process the transaction manually.

While the terminal is down:

1. Take an imprint of the customer's card.

When the terminal is functioning properly again:

2. Process a Purchase or Refund transaction on the terminal for the amount on the Paper Sales Draft. You will need to key in the Card number and Expiry date.  For Purchase transactions:

3. Attach the Merchant copy of the terminal's receipt to the Merchant copy of the Paper Sales Draft, and retain the two copies for your records.