Disconnect the Go terminal from your Go Restaurant tablet

Using the Go Restaurant app on the tablet to disconnect a Go terminal

If you wish to switch from one Go terminal to another in order to process payments from the Go Restaurant app on your tablet, navigate to the Peripherals menu and simply select the terminal you want to use from the list of available terminals.  Refer to Integrate your Go terminal with Go Restaurant - Cloud mode.  You can also disconnect an active terminal by tapping Unselect, then Done.  In the Peripherals window, tap Save.  The disconnected terminal is now ready to use with a different tablet. 

Using the Go Restaurant portal to disconnect a Go terminal   

If you are unable to switch terminals or disconnect a terminal using the Go Restaurant app, for example, your tablet is missing, damaged or unstable, you can disconnect the Go terminal by following these steps in the Go Restaurant portal. 

  1. Sign into the Go Restaurant portal
  2. On the main menu, click Settings
  3. On the Settings page, click Payments, then Terminals.
  1. Locate the terminal that is currently connected to your tablet and click Disconnect

Terminal list showing disconnect button

  1. At the confirmation prompt, click Disconnect again. 

Disconnect confirmation

  1. The portal displays a message indicating the terminal has been disconnected successfully.