Processing a Redemption with a Loyalty Card

Follow the procedure below to process a payment for goods and services using a Moneris Loyalty card. The cardholder can redeem by dollars or by points.

To process a Redemption by dollars with a loyalty card:

1.      On the applications menu, select GIFT & LOYALTY.
The message "Activating App..." is displayed, then the GIFT & LOYALTY transactions menu appears.

2.      Select Redemption.
The "Swipe or Enter Card:" prompt appears.

3.      Swipe the loyalty card.
OR
Key in the card number and press the green OK key.

●        If the "Clerk ID:" prompt appears, key in the clerk ID and press the green OK key.

●        If prompted, key in the additional transaction information and press the green OK key.

The "Enter Amount:" prompt appears.

4.      Key in the total dollar amount and press the green OK key.

●        If the "Invoice Number" prompt appears, key in the invoice number and press the green OK key.

Note: If the terminal displays a "Balance Due" message, follow the steps in Gift or Loyalty Card Transaction With a Balance Due.

The terminal displays "Approved" and prints the Cardholder copy of the receipt, then the "Tear Receipt Press OK key" prompt appears.

5.      Tear the Cardholder copy of the Redemption receipt and press the green OK key to print the Merchant copy of the receipt and return to the GIFT & LOYALTY transactions menu.

To process a Redemption by points with a loyalty card:

1.      On the applications menu, select GIFT & LOYALTY.
The message "Activating App..." is displayed, then the GIFT & LOYALTY transactions menu appears.

2.      Select Redemption.
The "Swipe or Enter Card:" prompt appears.

3.      Swipe the loyalty card.
OR
Key in the card number and press the green OK key.

●        If the "Clerk ID:" prompt appears, key in the clerk ID and press the green OK key.

●        If prompted, key in the additional transaction information and press the green OK key.

The "Number of Points" prompt* appears.

*Note: This prompt can be configured on the Moneris host, therefore the text that appears may different from what is shown in these instructions.

4.      Key in the number of points to be redeemed and press the green OK key.

●        If the "Invoice Number" prompt appears, key in the invoice number and press the green OK key.

The terminal displays "Approved" and prints the Cardholder copy of the receipt, then the "Tear Receipt Press OK key" prompt appears.

5.      Tear the Cardholder copy of the Redemption receipt and press the green OK key to print the Merchant copy of the receipt and return to the GIFT & LOYALTY transactions menu.