Deactivate a Moneris Loyalty Card

Follow the procedure below to deactivate a Moneris Loyalty card.

IMPORTANT: Once the loyalty card is deactivated, it can never be used again.

To deactivate a loyalty card:

1.      On the applications menu, select GIFT & LOYALTY.
The message "Activating App..." is displayed, then the GIFT & LOYALTY transactions menu appears.

2.      Scroll down and select Deactivate.
The "Swipe or Enter Card:" prompt appears.

3.      Swipe the loyalty card.
OR
Key in the loyalty card number and press the green OK key.
The terminal displays the last four digits of the card number.

        If the "Clerk ID:" prompt appears, key in the clerk ID and press the green OK key.

        If prompted, key in the additional transaction information and press the green OK key.

        If the "Invoice Number" prompt appears, key in the Invoice number and press the green OK key.

 The terminal displays "Approved" and prints the Cardholder copy of the receipt then displays "Tear Receipt Press OK key".

4.      Tear off the Cardholder copy of the receipt and press the green OK key to print the Merchant copy of the receipt and returns to the GIFT & LOYALTY transactions menu.