Initialization to the Moneris/Ernex Host

This function sends information about the terminal to the Moneris/Ernex Host and receives additional parameters and information from the Host. If you are setting up your terminal for the first time, follow the First Initialization instructions below.

If changes have been made to your Gift & Loyalty configuration or your Gift & Loyalty account, the terminal may display "Initialization Required" or the Service Centre may call and ask you to re-initialize your terminal. Follow the Re-Initialization instructions below.

First Initialization

This function MUST be performed once, after completing configuration, in order to use your terminal to process gift card or loyalty card transactions.

To perform the first Gift & Loyalty initialization on your terminal:

1. On the applications menu, select GIFT & LOYALTY.
The message "Activating App..." is displayed then the transactions menu appears.

2. Select Setup.
The "Password:" prompt appears.

3. Key in the manager password and press the green OK key.

4. On the Setup menu, select Initialization.
The "Ernex Term ID" prompt appears.  

5. Key in the Ernex Terminal ID and press the green OK key.
The terminal completes the initialization and returns to the Setup menu.

6. Press the red CANC ANNUL key to return to the GIFT & LOYALTY menu.

Re-Initialization

If changes have been made to your Gift & Loyalty configuration or your Gift & Loyalty account, the terminal may display 'Initialization Required' or the Service Centre may call and ask you to re-initialize your terminal.

To re-initialize your terminal:

1. On the applications menu, select GIFT & LOYALTY.
The message "Activating App..." is displayed then the transactions menu appears.

2. Select Setup.
The "Password:" prompt appears.

3. Key in the manager password and press the green OK key.

4. Select Initialization.

5. If the "Batch Not Empty Close Batch?" prompt appears:

Select Yes to close the Gift & Loyalty batch.
OR
Select No to leave the Gift & Loyalty batch open.

The "Ernex Term ID" prompt appears.  

6. Press the green OK key to continue.
The terminal completes the initialization and returns to the Setup menu.

7. Press the red CANC ANNUL key to return to the GIFT & LOYALTY transactions menu.