Gift or Loyalty Card Inquiry

Display or print a Moneris gift card or loyalty card balance and card status.

To process a gift or loyalty card inquiry:

1. On the applications menu, select GIFT & LOYALTY.
The message "Activating App..." is displayed then the transactions menu appears.

2. Select Card Inquiry.
The "Swipe or Enter Card" prompt appears.

3. Swipe the gift card or loyalty card.
OR
Key in the gift card number or the loyalty card number and press the green OK key.

The terminal displays the last four digits of the card number.

If the "Enter CVC" prompt appears, key in the CVC number and press the green OK key.

If the "Clerk ID" prompt appears, key in the Clerk ID and press the green OK key.

The "Card Inquiry 000 Inquiry Complete" prompt appears.

4. Press the green OK key.
The terminal displays the Card Balance and Card Status then the "Press OK key" prompt.

5. Press the green OK key.
The "Print Receipt?" prompt appears.

6. To print the receipt, select Yes.
OR
To skip printing the receipt, select No.

The terminal returns to the GIFT & LOYALTY transactions menu.