The External PINpad

If you ordered the optional Vx810 external PINpad, please confirm that you have received the PINpad and the attached PINpad power cable.

If an optional Vx810 external PINpad is connected to the Vx810 Duet and your merchant account is configured for it, customers must use the PINpad during transactions requiring their input to key in information while you keep the terminal in front of you.

vx810pinpadwithcallouts.gif   

  810_with_extpp.jpg

 

Setting up the External PINpad

Before you start, please ensure the Vx810 terminal is powered off.

  1. Locate the PINpad cable (attached to the external PINpad).

   vx810pinpadandcable.jpg  

  1. Plug the RS232 connector into the RS232 port on the back of the terminal base. Plug the power connector into the power port (power-symbol.gif) on the back of the base in the unlock position. Turn the plug counter-clockwise to put it in the lock position.

 vx810pinpadconnectorslabeled.jpg vx810backofbaselabeled.jpg

  1. Locate the power cable and the power adaptor cable. Plug the power cable into the power adaptor cable. Plug the other end of the power adaptor cable into the power port box in the middle of the PINpad power cable. Insert the connector at a right angle to the box then turn it counter-clockwise to lock it in place.

 vx810multiportbox.jpg

  1. Plug the other end of the power cable into a power source.

vx810pinpad.jpg

Recommendations: Always plug the power cable into the power source last to avoid power surges. Use a power bar with surge protection where possible.

IMPORTANT: You must use the exact power adaptor and cables provided by Moneris Solutions to work with the Moneris Vx810 terminal and PINpad. Failure to do so may affect the operability of or cause damage to the equipment.

  1. The terminal is ready when the applications menu appears and the external PINpad displays the "WELCOME/BONJOUR" screen.

Transactions with the External PINpad

  1. Begin the transaction on the Vx810 Duet terminal.

  2. When "Swipe Card:" appears on the terminal, pass the PINpad to the customer for card entry (see Procedures).

  3. When "Wait for PINpad" appears on the terminal, the customer follows the prompts on the PINpad.

  4. When "Approved OK to Continue" appears on the terminal, retrieve the PINpad, press the green OK key on the terminal and complete the transaction on the terminal following the prompts.