In order to process Credit Purchases and Refunds manually you must have a paper sales draft for the card type (e.g. a VISA sales draft for a purchase on a VISA card) and an imprinter. Contact the Moneris Merchant Service Centre to obtain these supplies if you do not have them.
IMPORTANT: Debit transactions CANNOT be processed manually.
To manually process a credit card transaction:
Use one of the following procedures to complete a Credit Purchase or Refund transaction when the terminal is down:
If the transaction amount is less than your floor limit, see Manual Credit Transaction Under Floor Limit.
If the transaction amount is higher than your floor limit, Manual Credit Transaction Over Floor Limit.
Note: Floor limits are established by Moneris. Contact your Moneris account manager for more information.