Password Protection on Manual Card Entry Feature

This feature is used during manual credit card entry. Once the card number and expiry date have been typed, the terminal will prompt for the manager password before proceeding to complete the transaction. It works in tandem with the Manual Card Entry Feature. If you allow credit card numbers to be manually keyed into the terminal, you can password protect that feature to prevent unauthorized keypad entry during a transaction.

This feature is only applicable to Credit Card transactions where the card number is manually entered. It is not applicable to Debit, swiped, tapped or Chip Card transactions.

When password protection on manual card entry is enabled, the transaction flow will proceed in the following order:

  1. Perform the purchase transaction.

  2. At the card prompt screen (Swipe, Tap or Insert Card) enter the full PAN card number on the numeric keypad.  

  3. Enter the card expiry date. At this point, the terminal prompts for the manager password.

  4. Enter the manager password.

  5. Enter the CVV number on the back of the card.

  6. The terminal will proceed with the online transaction.

If the Manual Entry Password feature is disabled, the transaction flow is slightly different and is described in the Purchase topic.

To configure the password protection on manual card entry, see Configuring Password Protection on Manual Entry.