Payment request status indicators defined

The payment request was sent to the customer but subsequently cancelled prior to payment (see Cancelling a payment request).  
 

The payment request is saved but has not yet been sent to a customer.  The payment request can be reopened to be edited, saved/sent, or deleted (see Payment request details).

Note:     A draft can be saved indefinitely until you opt to send it or delete it.

The payment request was sent and emailed to the customer, but the due date elapsed, and the customer has not made their payment.  The payment request will remain in this state indefinitely until either the customer makes the payment (see Paying a payment request) or you cancel the payment request first (see Cancelling a payment request).

Note:     You can also resend an overdue payment request (see Resending a payment request).

The payment request was sent but the Moneris Go portal server has not yet emailed the payment request to the customer. 

Note:      This status will change once the server retries and successfully emails the payment request.  In the interim, you can opt to manually initiate a resend (see Resending a payment request).   

The customer made their payment (see Payment request details). 

The payment request was sent, the Moneris Go portal server was able to successfully email the payment request to the customer, and payment is pending before the due date. 

Note:      You can allow the customer to make their payment (see Making a payment), you can cancel the request to prevent the customer from making the payment (see Cancelling a payment request), or you can resend the payment request (see Resending a payment request).