Deactivating a loyalty renders the card unusable. The card can no longer be used to accumulate points.
This should be done when a Loyalty card is lost, stolen or demagnetized in order to stop unauthorized use. The terminal will print a receipt with the last available points balance on the card.
From the READY screen:
To navigate through the menus:
- Scroll down: press the 
  
  
 key 
 to move the 
 highlight bar 
 down.
- Scroll up: press the 
  
  
 
 key 
 to move the 
 highlight bar 
 up.
- Select a highlighted item: press 
 the 
 green 
 
 
  key.
For 
 information about the keys...
1.  Press the Admin 
 key.
The MAIN MENU appears.
2.  Scroll down to ERNEX, 
 and press the green 
 key.
The ERNEX menu appears.
3.  Scroll down to DEACTIVATE, 
 and press the green 
 key.
The SWIPE OR ENTER CARD prompt appears.
4.  Key in the loyalty card number, and 
 press the green 
 key.
OR Swipe the Loyalty Card on the terminal.
If the ENTER CLERK ID entry screen appears ...
If the "Bonus Code PRESS OK" prompt appears ...
If the "Info Data PRESS OK" prompt appears (prompt text is variable, e.g., it could be customized to display "Tracking Code PRESS OK") ...
The PROCESSING prompt appears, and then the APPROVED PRESS OK message appears.
5. Press the green 
 key 
 to return to the READY screen.