Configuring Enhanced Tip Prompting for Debit/Credit

Enhanced tip prompting allows you to configure up to three pre-set tip percentages while maintaining the ability to permit  cardholders to enter their own tip amount, either as a percentage or as a dollar amount.

From the READY screen prompt:

To navigate through the menus:

- Scroll down: press the key to move the highlight bar down.
- Scroll up: press the key to move the highlight bar up.
- Select a highlighted item: press the green  key.

For information about the keys...

 

Note: For the enhanced tip entry feature to work fully, Tip Entry should be set to TIP BY $ AND %.

1.   Press Admin key.
The MAIN MENU appears.

2.   Scroll down to CONFIGURATION, and press the green key.
The CONFIG FUNCS menu appears.

3.   Scroll down to GENERAL PARAMS, and press the green key.
The GENERAL PARAMETERS menu appears.

If the SWIPE ADMIN CARD prompt appears, swipe the POS admin card.

4.  Scroll down to TIP ENHANCED, and press the green key.

5. At the ENHANCED TIP PROCESSING prompt:

6.  At the TIP ENHANCED menu, you may configure the options for enhanced tip entry.  The first option is TIP CALCULATOR, which calculates and displays the dollar value for each pre-set tip percentage.

a.  Press the green key.  The ENABLE TIP CALCULATOR? prompt appears.

b.  To enable tip calculation, select YES.    To disable tip calculation, select NO.

The terminal returns to the TIP ENHANCED menu.

7.  You may now configure up to 3 pre-set tip percentages, if desired.   

a.  Scroll down to TIP PERCENT 1 and press the green key.
The ENTER TIP PERCENT 1 prompt  appears.

b.  Enter a value between 0 and 30; for example 15%.  Then press the green key. The terminal returns to the TIP ENHANCED menu.

c.  Scroll down to TIP PERCENT 2 and press the green key.
The ENTER TIP PERCENT 2 prompt  appears.

d.  Enter a value between 0 and 30; for example 20%. Then press the green key. The terminal returns to the TIP ENHANCED menu.

e.  Scroll down to TIP PERCENT 3 and press the green key.
The ENTER TIP PERCENT 3 prompt  appears.

f.  Enter a value between 0 and 30; for example 25%.  Then press the green key. The terminal returns to the TIP ENHANCED menu.

8.  Press the red key repeatedly to return to the READY screen.
 

Tip Prompt Formats

Tip Prompt Format

What Happens During a debit/credit Purchase

Actual Tip Prompt/Screen

TIP BY PRE-SET PERCENT

The cardholder will be prompted to enter the tip as a pre-set percentage.  (This assumes you have configured one, two, or all three of the pre-set tip percentage options above.)

The first pre-set percentage is already highlighted.  To accept it, the cardholder can simply press the green key.

To choose a different pre-set percentage, the cardholder presses the number on the keypad corresponding to their choice of tip. Or, they can scroll down to the desired choice and press the green key.

If the cardholder selects OTHER, they will see one of the prompts below  depending on the configuration of the tip entry format.

If the cardholder decides not to leave a tip, they can press the yellow key to return to the ADD TIP? prompt.

TIP BY $ AND %

The cardholder will be prompted to enter the Tip as a percentage value or as a dollar amount.

The cardholder must choose one of the two options, PERCENT or AMOUNT.  The cardholder can not press the green key to bypass entering a Tip at this prompt. However, they can press the yellow key to return to the ADD TIP? prompt.


 

TIP BY AMOUNT

The cardholder will be prompted to enter the Tip as a dollar amount only. (The cardholder may press the green key to bypass entering a Tip during this prompt.)

 


TIP BY PERCENT

The cardholder will be prompted  to enter the Tip as a percentage value only.  (The cardholder may press the green key to bypass entering a Tip during this prompt.)