Cardholder Prompts: Debit/Credit

1.  Follow the prompt that appears:

If CUSTOMER PRESS OK TO CONTINUE appears, pass the terminal to the cardholder without pressing the key_okay-r.jpg  key.  The cardholder presses the key_okay-r.jpg  key.

2.  Have the cardholder follow the prompts that appear:

If the SELECT LANGUAGE prompt appears ...

If the SELECT <Application name> prompt appears ...

If the AUTHORIZATION AMOUNT $#.##-OK? prompt appears (chip Pre-Auth only), the cardholder presses the key_okay-r.jpg  key to accept the displayed amount.

If the CASH BACK? prompt appears (debit Purchase only) ...

If the PURCHASE $#.##-OK? prompt appears, the cardholder presses the key_okay-r.jpg  key to accept the displayed amount.

If the ENTER TIP OR PRESS OK  AA%  OTHER prompt appears (Purchase only) ...

If the ENTER TIP OR PRESS OK  %   $ prompt appears (Purchase only) ...

If the ENTER TIP PERCENTAGE entry screen appears (Purchase only) ...

If the ENTER TIP AMOUNT entry screen appears (Purchase only) ...

If enhanced tip prompting is enabled, one or more of the following tip prompts will appear:

   - enter a tip (YES/NO)

   - tip by one, two, or three pre-set percentages, or by OTHER

   - tip by percent or amount

   - tip by percent

   - tip by amount

If the PURCHASE $#.##-OK? prompt appears (Purchase only), the cardholder presses the key_okay-r.jpg key  to confirm the displayed amount.

If the SELECT ACCOUNT prompt appears (debit only) ...

If the ENTER PIN & OK entry screen appears ...

3.  Depending on the card used, do one of the following:

If a credit card was used, go back to the financial transaction procedure.

If a debit card was used, continue below at step 4.

4.  When APPROVED and/or RETURN TO CLERK appears, the cardholder returns the terminal to you.  

5.  Press the key_okay-r.jpg  keywhen the APPROVED message appears.

6.  Process the receipts that print.