Configuring Dial Communication

If your terminal is registered to a base that will communicate with the Moneris Host over a standard analog telephone line either by default or as backup, you must configure the dial parameters of every terminal registered to this base.

WARNING:  Due to data security issues, terminals using dial communication must use a true analog phone line connecting to a public switched telephone network. Analog telephone adaptors (ATAs) and digital phone service over IP communication must NOT be used as an alternative to dial communication.

Moneris recommends installing a dedicated telephone line for the terminal to ensure transactions are processed quickly and reliably. Sharing the line with another device (e.g. a fax machine) can cause communication problems. Line splitters and filters are not recommended.

If you access a prompt and decide to keep the displayed value, simply press the green  key to keep that value and return to the previous menu.

Note:  If dial backup is set up, when Ethernet communication is not available, the terminal will tell the base to use dial communication. After performing a transaction using dial as backup, the base will attempt to use Ethernet communication for the next transaction.

If you have only one handheld terminal registered to a communications base, the base can use dial communication as the default rather than the backup, i.e. Ethernet communication is not required.

From the READY screen or the TERMINAL SETUP REQUIRED prompt:

Note:  The dial cable must be connected to the communications base to which the terminal is registered before it can communicate with the Moneris Host using dial communication.

To navigate through the menus:

- Scroll down: press the key to move the highlight bar down.
- Scroll up: press the key to move the highlight bar up.
- Select a highlighted item: press the green  key.

For information about the keys...

1.   Press the Admin key.
The MAIN MENU appears.

2.   Scroll down and select CONFIGURATION.
The CONFIG FUNCS menu appears.

3. If the terminal will use dial as the default, change the COMMS TYPE is set to DIAL:

a. Scroll to GENERAL PARAMS, and press the green key.
The GENERAL PARAMETERS menu appears.

If the SWIPE ADMIN CARD prompt appears, swipe the POS admin card.

b. Press the green key to select COMMS TYPE.
The COMMUNICATIONS TYPE menu appears.

c. Scroll to DIAL, and press the green key.
The GENERAL PARAMETERS menu re-appears.

d. Press the red key.
The CONFIG FUNCS menu re-appears.

4.   Scroll down to DIAL CONFIG, and press the green key.
The DIAL CONFIG menu appears.

If the SWIPE ADMIN CARD prompt appears, swipe the POS admin card.

5.   To enter or change the PBX prefix for the seven-digit local telephone number and the ten-digit long distance telephone number to the Moneris Host:

Note:    This field is optional.

a.   Press the green key to select PREFIX.
The PREFIX entry screen appears.

b.   Key in the local PBX prefix ( min. 1 digit, max. 20 digits), and press the green key.
The DIAL CONFIG menu reappears.

Note: If Call Waiting or Call Answer is activated on the phone line that the base will use, the Prefix must be configured as: *70,, (star, seven, zero, comma, comma). Entering alphabetic characters and punctuation .

6.  To change the modem speed used for initialization:

a.   Scroll down to INIT LINE SPD, and press the green key.

The INIT LINE SPEED menu appears.

b.   Scroll to the list item with the appropriate Baud rate, and press the green key.
(The default is 1200 Baud.)

The DIAL CONFIG menu reappears.

7.   To change the modem speed used for financial transactions (primary and backup lines) :

a.   Scroll down to PRI LINE SPEED, and press the green key.
The PRIMARY LINE SPEED menu appears.

b.   Scroll to the list item with the appropriate Baud rate, and press the green key.
(The default is 1200 Baud.)

The DIAL CONFIG menu reappears.

c.   Scroll down to BCK LINE SPEED, and press the green key.

The BACKUP LINE SPEED menu appears.

d.  Scroll to the list item with the appropriate Baud rate, and press the green key.
(The default is 1200 Baud.)

The DIAL CONFIG menu reappears.

8.   To set the terminal to check that the phone line is available before attempting to use the base to dial out:

a.   Scroll down to LINE AVAIL CHK, and press the green key.
The LINE AVAILABLE CHECK? prompt appears.

b.    Press the key (YES) to force the terminal to check that the line is available before dialing out .
Press the key (NO) to set the terminal to begin dialing without checking.

The DIAL CONFIG menu reappears.

9.   To change the number of tones dialed per second (if you are using tone dialing rather than pulse dialing):

a.   Scroll down to TONE DIAL SPD, and press the green key.
The TONE DIAL SPEED menu appears.

b.   Scroll to the item with the appropriate Dial Speed, and press the green key. (The default speed is FAST (10), which is 10 tones per second.)

The DIAL CONFIG menu reappears.

10.   To change the number of seconds the dial tone must be present before the con­nection is determined to be successful:

a.   Scroll down to STABILIZATION, and press the green key.
The STABILIZATION TIMER entry screen appears.

b.   Key in a value ( min. 0.06, max. 5.00 seconds), and press the green key. (The default is 0.06 seconds.)

The DIAL CONFIG menu reappears.

11.   To determine whether the terminal monitors the modem-to-host connection process:

a.   Scroll down to CALL PROGS CHK, and press the green key.
The CALL PROGRESS CHECK? prompt appears.

b.    Press the key (YES) to monitor the modem-to-host connection process.
 Press the key (NO) to if the phone environment is noisy.

The DIAL CONFIG menu reappears.

12.   Press the red key three times to return to the READY screen or the TERMINAL SETUP REQUIRED prompt.

The terminal/communications base is ready to communicate with the Moneris Host over a dial line.

Go back to Configuring Your Terminal .