Advice - with Pre-Authorization Sequence Number

From the READY screen:

To navigate through the menus:

- Scroll down: press
the key_f1-r.jpg key to move the highlight bar down.
- Scroll up: press
the key_f3-r.jpg key to move the highlight bar up.
- Select a
highlighted item: press the key_okay-r.jpg  key.

For information about the keys...

IMPORTANT:  The Advice must be performed on the same handheld terminal as the original Pre-Authorization transaction in order to find the original Pre-Auth transaction in the terminal memory.

1. Press the key_admin-r.jpg  key.
The MAIN MENU appears.

2. Press the key_okay-r.jpg  key to select TRANSACTIONS.
The TRANSACTIONS menu appears.

3. Scroll down to P-A ADVICE, and press the key_okay-r.jpg  key.

4.  Press the key (YES).
The ENTER ORIGINAL SEQUENCE NUMBER entry screen appears.

5.  Key in the 6-digit Original Sequence number found on the Pre-Authorization receipt, and press the key_okay-r.jpg  key.
The last 16 digits of the Card number are displayed.

6.  Compare to the Card number on the Pre-Authorization receipt.
If they match, press the key_okay-r.jpg  key.

7.  One of the prompts listed below may appear:

If the ENTER ORIGINAL AMOUNT entry screen appears ... .

If the ENTER AMOUNT entry screen appears, do one of the following:

If the amount displayed is the final amount of the transaction, simply press the key_okay-r.jpg  key.
If the amount has changed (e.g., because a Tip has been added), key in the final amount of the transaction, and press the key_okay-r.jpg  key.  OR
To cancel the Pre-Auth and release the hold on the cardholder's funds, press
the key_correct-r.jpg key (inputs a $0.00 dollar value), and press the key_okay-r.jpg  key.  

8.  The following prompts may appear :

If the ENTER CLERK ID entry screen appears ...

If the ENTER PROMO CODE entry screen appears ...

If the ENTER INVOICE NO entry screen appears ...

If MAIL/TEL options appear ...

If the ENTER XXX AMOUNT entry screen appears ( XXX is the tax type, e.g. GST) ...

The terminal communicates with the Moneris Host.

9. When APPROVED ###### MERCHANT COPY appears, press the key_okay-r.jpg  key.

10.  Process receipts.

      The terminal returns to the FIND ORIGINAL TRANSACTION? prompt:


Top of page