Hardware Problems in Semi-Integration Mode

If a semi-integrated terminal does not display an error message but is not functioning correctly, review this list of hardware problems to find suggested solutions.

Note: For a list of standard hardware problems (i.e., problems not specific to using the terminal in Semi-Integrated mode), refer to the "Hardware Problems" section.

HARDWARE PROBLEMS

SOLUTION

Your ECR is down, but you still want to process transactions.

Enable Standalone mode on the terminal.

1. Press the key_f2-r.jpg key.  

2.  When SWITCH TO STANDALONE  MODE? appears, press the key_f1-r.jpg key (YES).

3. When the ENTER AMOUNT screen displays on the terminal, it means that it is ready to process transactions as a standalone device.

4. Once your ECR is functioning again, re-enable Semi-Integrated mode on the terminal (see solution below).

 

You need to re-enable Semi-Integrated mode on the terminal.

Follow these steps to re-enable Semi-Integrated mode on your terminal:

1. Press the key_f2-r.jpg key.  

2. When SWITCH TO SEMI-INTGR MODE? appears, press the key (YES).

3. When the WELCOME/BONJOUR screen displays on the terminal, it means that it is ready to send/receive data from your ECR and process transactions as a semi-integrated device.

 

ENTER AMOUNT displays on the terminal's READY screen.

Standalone mode is enabled on your terminal.  If you wish to re-enable Semi-Integrated mode on the terminal and resume initiating transactions from your ECR, see the solution above.