Password Protection for Manual Card Entry

The MAN ENT PSWD? parameter protects the manual entry of card information on the terminal keypad. By default, a POS Admin card (shipped with your terminal) must be swiped any time card information is manually entered in order to continue the transaction. Moneris recommends that you change this parameter by setting up an admin password to be entered instead of swiping the POS Admin card. To change this parameter and set up an admin password, follow these steps.

The process for configuring the manual card entry password is different for merchants who received a software update versus merchants receiving a new terminal from Moneris.

Merchants Who Received a Software Update

If you have received a software update from Moneris via remote download, follow this procedure to configure a manual entry password and enable password protection for manual card entry on your terminal.

Decide on your password:

It must be 5 to 10 digits long.
You cannot use more than two consecutive numbers in a row such as 12345 or 98765, or repeating numbers such as 222333.
You will have 60 seconds to enter it.

From the PASSWORD SETUP REQUIRED prompt, press the key under the NOW option.

Note: If you are busy, select the DELAY option for now, and you will be prompted again in 24 hours to configure the password. When this happens, follow the steps below. If you do not want to wait 24 hours to configure a password, at a time of your choosing you can follow the directions in the Configuring a Password at any Time section below.

When the SWIPE ADMIN CARD prompt appears, swipe your POS Admin card.
The ENTER NEW 5-10 DIGIT PASSWORD prompt appears.

Note: You will have 60 seconds to enter the password.

Key in the password you decided on in step 1 and press the green key.
The RE-ENTER NEW PASSWORD prompt appears.
Key in the password again and press the green key.
The PASSWORD SET UP SUCCESSFULLY message appears briefly on the terminal, followed by the MANUAL CARD ENTRY? prompt.
Choose whether to enable manual card entry by staff and customers:

To allow staff to manually enter card data on the terminal, press the key under YES. The MAIL/TEL ORDER TRANSACTIONS? prompt appears. Proceed to step 7.

Note: The password set up in step 5 must now be entered every time a manually entered transaction is processed.

To prevent staff and customers from manually entering card data on the terminal, press the key under NO. Proceed to step 8.

Note: If you want to enable the manual card entry function later on, you will need to use the password set in step 5.

Choose whether to identify manually entered transactions as Card Not Present e.g. for mail/telephone orders:

To be able to identify manually entered transactions as Card Not Present or Card Present, press the key under YES.
To automatically identify all manually entered transactions as Card Present, press the key under NO.

The terminal returns to the MAN ENT PSWD menu. Press the red key twice to return to the READY screen.

Configuring a Password at any Time

If you received a software update from Moneris via remote download, but chose to delay your password creation initially, follow this procedure to configure a manual entry password and enable password protection for manual card entry on your terminal.

Decide on your password:

It must be 5 to 10 digits long.
You cannot use more than two consecutive numbers in a row such as 12345 or 98765, or repeating numbers such as 222333.
You will have 60 seconds to enter it.

From the READY screen, press the Admin key twice, key in 22, and press the green key. The MAN ENT PSWD screen appears.
When SWIPE ADMIN CARD appears, swipe your POS Admin card.
At the ENTER NEW 5-10 DIGIT PASSWORD prompt, key in the password you decided on in step 1 and press the green key.
At the RE-ENTER NEW PASSWORD prompt, key in the new password again and press the green key. The PASSWORD SET UP SUCCESSFULLY prompt appears briefly, then a new screen appears.
At the MANUAL CARD ENTRY? prompt, do one of the following:

To allow staff to manually enter card data on the terminal, press the key under YES. The MAIL/TEL ORDER TRANSACTIONS? prompt appears. Proceed to step 7.

Note: The password set up in step 5 must now be entered every time a manually entered transaction is processed.

To prevent staff and customers from manually entering card data on the terminal, press the key under NO. Proceed to step 8.

Note: If you want to enable the manual card entry function later on, you will need to use the password set in step 5.

Choose whether to identify manually entered transactions as Card Not Present e.g. for mail/telephone orders:

To be able to identify manually entered transactions as Card Not Present or Card Present, press the key under YES.
To automatically identify all manually entered transactions as Card Present, press the key under NO.

Press the red key to return to the READY screen.

Configuring a Password on a New Terminal

When you receive a new terminal from Moneris Solutions, you will need to configure a password and determine whether or not to enable manual card entry when you turn the terminal on for the first time. Follow these steps to configure the manual card entry features for the terminal.

Decide on your password:

It must be 5 to 10 digits long.
You cannot use more than two consecutive numbers in a row such as 12345 or 98765, or repeating numbers such as 222333.
You will have 60 seconds to enter it.

Power on the terminal. The terminal powers up and the TERMINAL SETUP REQUIRED screen appears.
From the TERMINAL SETUP REQUIRED screen, press the green key. The MAN ENT PSWD screen appears.
At the ENTER NEW 5-10 DIGIT PASSWORD prompt, key in the password you decided on in step 1 and press the green key.
At the RE-ENTER NEW PASSWORD prompt, key in the same password and press the green key. The PASSWORD SET UP SUCCESSFULLY prompt appears, followed by the TERMINAL SETUP REQUIRED screen.
Proceed to set up other features of the terminal.

Enabling or Disabling Manual Card Entry on the Terminal

Refer to Configuring General Parameters for instructions.