Cardholder Prompts: Gift

1.  Follow the prompt that appears:

If CUSTOMER PRESS OK TO CONTINUE appears on the terminal, pass the terminal to the cardholder, who presses the key_okay-r.jpg  key.

If CONTINUE ON PINPAD appears on the terminal, pass the external PINpad to the cardholder, who responds to the prompts.

2.  When the PURCHASE $#.##-OK? prompt appears on the terminal (or external PINpad if attached), the cardholder presses the key_okay-r.jpg  key.

prompts on Terminal

prompts on PINpad

If the ENTER TIP AMOUNT OR PRESS OK  AA%  OTHER prompt appears on the terminal ...

If the TIP AMOUNT  AA%  OTHER prompt appears on the PINpad...

If the ENTER TIP AMOUNT OR PRESS OK  %   $  prompt appears on the terminal ...

If the TIP AMOUNT  %  $  prompt appears on the PINpad...

3.  When the PURCHASE $#.##-OK? prompt appears on the terminal (or external PINpad if attached), the cardholder presses the key_okay-r.jpg  key to accept the displayed amount (includes the Tip if any was entered).

If the RETURN TO CLERK prompt appears on the terminal, the cardholder returns it to you.

If the WELCOME/BONJOUR message appears on the external PINpad (if attached), the cardholder returns it to you.

4.  Accept the terminal or external PINpad from the cardholder.

5.  If the RETURN TO CLERK prompt appears on the terminal, press the key_okay-r.jpg  key

6.  Refer back to the "Gift Card Purchase" procedure.