Manually Processing Transactions UNDER Floor Limit

If the terminal is down, report the problem to Moneris then follow these instructions to process the transaction manually.

While the terminal is down:

1. Take an imprint of the customer's card.

When the terminal is functioning properly again:

2. Process a Purchase or Refund transaction on the terminal for the amount on the Paper Sales Draft. You will need to key in the Card number and Expiry date.

3. Attach the Merchant copy of the terminal's receipt to the Merchant copy of the Paper Sales Draft, and retain the two copies for your records.