Selecting the Balance Due Payment Method

The BALANCE DUE prompt appears in four transactions:

When the BALANCE DUE $#.## PRESS OK prompt appears:

1.  Press the key_okay-r.jpg  key.
The BALANCE DUE PAY WITH prompt appears.

2.  Select a payment method:

To enter a debit card or credit card, press the key_f1-r.jpg key (CR/DB).
          OR
To enter another gift card (already activated and loaded), press the key_f2-r.jpg key (GIFT).
          OR
To accept payment with cash, press
the key_f3-r.jpg key (CASH).

3.  Depending on the number of Activation/Loads processed, do one of the following:

If a single Activation/Load or gift Purchase or loyalty Redemption was processed, and:
 

If multiple Activations/Loads were processed, and:

If CR/DB was selected:

a.  The Merchant copy prints, which you retain.

b.  Press the key_okay-r.jpg  key.

c.  The Cardholder copy prints, which you give to the customer.

d.   Press the key_okay-r.jpg  key.
The SWIPE OR INSERT CARD prompt appears.

e.  Continue the transaction in Purchase with Tipping Disabled at step 2.  No tip prompts will appear for a purchase transaction to pay for a balance due.

If GIFT was selected:

a.  The Merchant copy prints, which you retain.

b.  Press the key_okay-r.jpg  key.

c.  The Cardholder copy prints, which you give to the customer.

d.  Press the key_okay-r.jpg  key.
The SWIPE OR ENTER CARD prompt appears.

e.  Continue the transaction in "Gift Card Purchase" at step 4.

If CASH was selected:

a.  The Merchant copy prints, which you retain.

b.  Press the key_okay-r.jpg  key.

c.  The Cardholder copy prints, which you give to the customer.

d Press the key_okay-r.jpg  key.
The ERNEX menu appears.

e.  Press the key_cancel.jpg key to return to the READY screen.

 

If CR/DB was selected:

a.  The Activation Summary report prints (which you retain), and the SWIPE OR INSERT CARD prompt appears.

b.  Continue the transaction in Purchase with Tipping Disabled at
step 2.  No tip prompts will appear for a purchase transaction to pay for a  balance due.

If GIFT was selected:

a.  The Activation Summary report prints (which you retain), and  the SWIPE OR ENTER CARD prompt appears.

b.  Continue the transaction in "Gift Card Purchase" at step 4.

If CASH was selected:

a.  The Activation Summary report prints (which you retain), and the ERNEX menu appears.

b.  Press the key_cancel.jpg key to return to the READY screen.