Card entry methods on the terminal
Click here to see this page in full context

Card entry methods on the terminal

Refer to the information presented here to understand how to collect card data on the Go terminal. 

Insert: Chip cards

  1. The screen displays “Tap, insert, or swipe”.  
  2. The customer inserts the card into the terminal’s chip reader. 

Note:     Unless the device prompts otherwise, do not swipe a chip card even if the card has a magnetic stripe.

  1. The customer may be prompted to key in a PIN. 
  2. The chip card must remain inserted until the screen displays “Please remove your card”.

 

Wave/Tap: Contactless cards

 

  1.  The screen displays “Tap, insert, or swipe”. 
  2. The customer taps their card, or mobile device, over the contactless reader which is located above the display screen.

Note:    If the customer is using a mobile device, they may be directed to enter a passcode on their smartphone or tablet.

Note:    The transaction amount must be equal to or less than the contactless transaction limit set for the card. If the amount is greater than the contactless limit for the card, when the customer taps their card, the terminal displays “Limit exceeded” followed by “Insert or swipe”. To complete the transaction for the same amount, the customer inserts or swipes their card. 

 

Swipe: Magnetic stripe cards

  1. The screen displays “Tap, insert, or swipe”. 
  2. The customer swipes the card on the terminal’s magnetic stripe reader.  The card’s magnetic stripe faces the terminal.  The card can be swiped from the left or from the right.

Note:    If the card has a chip, the card must first be inserted into the terminal’s chip reader. 

Manual entry

You can manually key in a customer’s credit card information for a card-not-present transaction, e.g., a transaction where the customer is not present at your place of business. The following settings are required to process manual card entry: 

To access the terminal settings for the payment application, refer to the Moneris Go: Using Your Terminal guide for more information on adjusting terminal settings for the payment application. The guide is available for free download at moneris.com/support/devices/MonerisGo.