Deactivate a gift card

1.  At the Purchase screen, tap the additional options  ⋮  icon in the title bar, then select Deactivate gift card.

2. Select a method of entering the gift card.

• To swipe the gift card, simply tap OK.  Go to step 3. 
• To manually enter the card number:
  • Tap the card entry field, then tap Manual entry from the list, then Ok. 
  • Tap OK again at the bottom of the screen to continue. 
  • When prompted, enter the card number and tap Confirm.
  • Go to step 4 (Enter the CVV).

3. Swipe the gift card you want to deactivate. 

The “Processing, please wait” screen may appear.

4. Enter the CVV from the back of the gift card then tap Confirm..

5. The application prints a deactivation receipt. Give the cardholder copy to the customer. 

6. Select one of these options.

• If there was a balance on the deactivated card and the customer wants to transfer that balance to another card, tap Load gift card, then go to Transfer a balance upon deactivation below.
• To simply complete the deactivation, tap End transaction. If there was a balance, it will be deleted and cannot be recovered.

Note: Once a card is deactivated, it cannot be used again.

1. Tap Load gift card to transfer the remaining balance to another gift card.

2. Swipe the gift card to which you want to transfer the balance.

The “Processing, please wait” message may appear.

3. Enter the CVV from the back of the gift card then tap Confirm.

4. The application displays how much money was transferred to the gift card. Tap OK to complete the transaction. 

5. The application prints a receipt showing the amount transferred. Give the cardholder receipt and the card to the customer.

6. At the “Transaction Complete” prompt, tap OK to return to the default transaction screen.