Transaction Inquiry - Reprinting the Merchant Receipt Copy

Begin a Transaction Inquiry then, when the PRINT OR DISPLAY? prompt appears:

To navigate through the menus:

- Scroll down: press the key to move the highlight bar down.
- Scroll up: press the key to move the highlight bar up.
- Select a highlighted item: press the green  key.

For information about the keys...

1. Press the key to select DISPLAY.
The terminal searches its memory for matching transactions.

If the TRANSACTION NOT FOUND error message appears...

2. The Trans Inquiry Menu displays the matching transactions on the screen, one transaction per line.
To select a particular transaction, scroll through the list until the transaction is highlighted then press the green key.

TRANS INQUIRY

 

TT = Transaction Type:
P = Purchase
GP = Gift Purchase
R = Refund
RF = Gift/Loyalty Refund
RD = Loyalty Redemption
PA = Pre-Authorization
A = Advice
VP = Void Purchase
VR = Void Refund
V = Gift/Loyalty Void
Y = Payment
VY = Void Payment
AL = Gift/Loyalty Activate/Load
DA = Gift/Loyalty Deactivate
NNNN = last 4 digits of the Card number
999.99 = last 5 digits of the transaction amount

TTNNNN $999.99
TTNNNN $999.99
TTNNNN $999.99

 

 

 

 

 

 

3. Detailed information about the selected transaction appears.

To print a duplicate of the Merchant copy of the receipt, press the key (REPRINT).
To return to the Trans Inquiry Menu, press the key (NEXT) .

TRANS INQUIRY

 

CCCCCCCCCCC = last 11 digits of the Card number
XXXX:
- for Credit (including some debit chip cards) and gift/loyalty cards = transaction date

- for Debit = CHQ or SAV

TT = Transaction Type (see above)
999,999.99 = transaction amount

CCCCCCCCCCC XXXX
TT $999,999.99
NEXT              REPRINT

 

 

4. The terminal prints the Merchant copy of the receipt (with a signature line if it was present on the original receipt) and returns to the Trans Inquiry menu.

To select another transaction to reprint, scroll through the list until the transaction is highlighted then  press the green key.

To return to the READY screen, press the red key repeatedly.