Starting an Ernex Loyalty Card Transaction from a Financial Transaction

The Ernex Loyalty application can be started automatically at the end of a financial transaction as well as through the Ernex menus.

When the UPDATE POINTS TO ANOTHER CARD? prompt appears:

a. To complete the financial transaction without starting a Loyalty card transaction,
press F3 to select NO.

IMPORTANT: If this prompt appears at the end of a Pre-Auth Advice for a Voice Authorized transaction, you MUST select NO.

The terminal returns to the READY screen.

OR

To start a Loyalty transaction using an Ernex Loyalty Card,
press F1 to select YES.
The SWIPE OR ENTER CARD prompt appears.

b. If the financial card was swiped, swipe the Loyalty Card.
If the financial Card number was keyed in (e.g. for a MOTO transaction), key in the Loyalty Card number, and press OK.

Go to the appropriate Ernex Loyalty transaction and continue from the SWIPE OR ENTER CARD prompt.

If you completed a financial:

this Loyalty transaction will begin:

Purchase

Purchase (step 4)

Refund

Refund (step 4)

Purchase-Void

Ernex Void (step 4)

Refund-Void

Ernex Void (step 4)

Pre-Auth

Ernex Pre-Auth

Pre-Auth Advice  

Ernex Pre-Auth Advice