Redemption

This transaction allows a loyalty cardholder to purchase items using the points on their loyalty card.

From the READY screen:

To navigate through the menus:

- Scroll down: press
the F1 key to move the highlight bar down.
- Scroll up: press
the F3 key to move the highlight bar up.
- Select a
highlighted item: press OK .

1.  Press the Admin key .
The MAIN MENU appears.

2.  Scroll down to ERNEX, and press OK .
The ERNEX menu appears.

3.  Scroll down to REDEMPTION, and press OK .
The SWIPE OR ENTER CARD prompt appears.

4.  Swipe the loyalty card on the terminal
OR Key in the loyalty card number, and press OK .

If the ENTER CLERK ID entry screen appears ...

If the "Info Data PRESS OK" prompt appears (prompt text is variable, e.g., it could be customized to display "Tracking Code PRESS OK") ...  

If the "Bonus Code PRESS OK" prompt appears ...

One of the following "Redemption-as-dollars" prompts may appear:

If the ENTER AMOUNT entry screen appears ...

If the "Info Data PRESS OK" prompt appears (prompt text is variable, e.g., it could be customized to display "Dollars to be Redeemed PRESS OK") ...

 One of the following "Redemption-as-points" prompts may appear:

If the ENTER NUMBER OF POINTS entry screen appears ...   

If the "Info Data PRESS OK" prompt appears (prompt text is variable, e.g., it could be customized to display "Redemption Points PRESS OK") ...

The PROCESSING message appears.

If the BALANCE DUE $#.## PRESS OK prompt appears ...

The APPROVED message appears, and then the first receipt prints.

5. Press OK to print the next receipt.

6. Press OK to return to the ERNEX menu.

7. Press the Can/Ann key to return to the READY screen.

 

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