Activate a Loyalty Card

Activating a loyalty card allows it to be used.

 

From the READY screen:

To navigate through the menus:

- Scroll down: press
the F1 key to move the highlight bar down.
- Scroll up: press
the F3 key to move the highlight bar up.
- Select a
highlighted item: press OK .

1.  Press the Admin key .
The MAIN MENU appears.

2.  Scroll down to ERNEX, and press OK .
The ERNEX menu appears.

3.  Scroll down to ACTIVATE/LOAD, and press OK .
The SWIPE OR ENTER CARD prompt appears.

4.  Swipe the loyalty card on the terminal.
OR Key in the Loyalty Card number, and press OK .

If the ENTER CLERK ID entry screen appears ...

If the ENTER AMOUNT entry screen appears ...

If the "Bonus Code PRESS OK" prompt appears ...

If the "Info Data PRESS OK" prompt appears (prompt text is variable, e.g., it could be customized to display "Tracking Code PRESS OK") ...   

The PROCESSING message appears, and then the APPROVED ACTIVATE NEXT? prompt appears.

5.  To activate/load another card, press the F1 key  (YES). OR  To continue without activating another card, press the F3 key (NO).

6.  Do one of the following:

If you pressed the F1 key (YES):

a.  The Cardholder copy prints, which you give to the customer.

b.  Press OK .
The SWIPE OR ENTER CARD prompt appears.

c.  Go back to step 4.

If you pressed the F3 key (NO), and the BALANCE DUE $#.## PRESS OK prompt appears ...

If you pressed the F3 key (NO), and "Approved" appears:

a.  Press OK  .
The Merchant copy prints, which you retain.

b.  Press OK  .
The Cardholder copy prints, which you retain.

c.  Press the Can/Ann key to return to the READY screen.

 

Top of page