Loyalty/Gift Initialization

This function sends information about the terminal to the Moneris/Ernex Host and receives additional parameters and information from the Host.

This function MUST be performed after completing the set up of the Moneris Loyalty/Gift program in order for you to use your terminal to process loyalty/gift transactions.

From time to time, the Moneris/Ernex Host may ask you to initialize your terminal again if changes have been made to your terminal or your merchant account. Follow the Re-initialization instructions below.

The handheld terminal does not need to be sitting on a base (communications or charge-only) during initialization, however it is recommended.

Note:  Before attempting this transaction, ensure that :
-  the communications parameters have been configured.
-  the terminal has been registered to a communications base.
-  the terminal has been initialized to the Moneris Host

First Initialization

From the READY screen:

To navigate through the menus:

- Scroll down: press the F1 key to move the highlight bar down.
- Scroll up: press the F3 key to move the highlight bar up.
- Select a highlighted item: press OK.

1.  Press the Admin key.
The MAIN MENU appears.

2. Scroll down to ERNEX, and press OK.
The ERNEX menu appears.

3.  Scroll up to SETUP, and press OK.
The SETUP menu appears.

4.  Press OK to select INITIALIZATION.

If the SWIPE ADMIN CARD prompt appears, swipe the POS Admin card.

The ENTER ERNEX TERMINAL ID entry screen appears.

5. Key in the Ernex Terminal ID ( min. 1, max. 8 digits), and press OK.

If the ENTER PHONE NUMBER prompt appears, key in the Ernex phone number and press OK. ( Entering alphabetic characters and punctuation .)

Note: Acceptable non-digit characters include: P (for pulse line), T (for tone line), *, # and , (comma which causes a dialling pause).

The terminal begins communicating with the Moneris/Ernex Host.

6. When the initialization to the Ernex Host is complete, the ERNEX menu reappears.

7. Press the Can/Ann key to return to the READY screen.

Reinitialization

From the READY screen:

Note: If ERNEX INITIALIZATION REQUIRED is displayed on the screen, press the Admin key and start at step 3 of these instructions.

To navigate through the menus:

- Scroll down: press F1 to move the highlight bar down.
- Scroll up: press F3 to move the highlight bar up.
- Select a highlighted item: press OK.

1.  Press the Admin key.
The MAIN MENU appears.

2. Scroll down to ERNEX, and press OK.
The ERNEX menu appears.

3.  Scroll up to SETUP, and press OK.
The SETUP menu appears.

4.  Press OK to select INITIALIZATION.

If the SWIPE ADMIN CARD prompt appears, swipe the POS Admin card.

The ENTER ERNEX TERMINAL ID entry screen appears.

5. To keep the Ernex Terminal ID displayed on the screen, simply press OK.

To replace the displayed ID, key in a new Ernex Terminal ID ( min. 1, max. 8 digits), and press OK.

If the ENTER PHONE NUMBER prompt appears, key in the Ernex phone number and press OK. ( Entering alphabetic characters and punctuation .)

Note: Acceptable non-digit characters include: P (for pulse line), T (for tone line), *, # and , (comma which causes a dialling pause).

The terminal begins communicating with the Moneris/Ernex Host.

6. When the initialization to the Moneris/Ernex Host is complete, the ERNEX menu reappears.
The CLEAR TERMINAL STORAGE? prompt appears.

7. Press the F3 key (NO).

IMPORTANT: Do NOT select YES unless instructed to do so by a Service Centre representative. Selecting YES will erase all the transaction information from the terminal memory.

8. Press the Can/Ann key to return to the READY screen.