Selecting the Chip Card Application

When the chip card has more than one application that the terminal also supports, the SELECT <Application name> prompt appears.  The application to be used to process the current transaction must be selected.

Note:  On the display <Application name> is replaced with the name of the first application in the list of available applications.

The cardholder selects the application during a Purchase or Pre-Authorization transaction.  You, the Merchant, select the application during a Refund, Purchase-Void, or Refund-Void:

Selecting Application for Purchase or Pre-Authorization transaction:

When the SELECT <Application name> prompt appears:

1. The cardholder presses the F1 key (YES) to use the displayed application; otherwise, they press the F3 key (NO) to view the next available application.

If The <Application name>-OK? prompt appears, the cardholder presses OK to confirm that they wish to use the displayed application.

The <Application name> SELECTED PLEASE WAIT message appears while the chip verifies that the card is valid.

2.   Go back to Continue following the "Cardholder Prompts" procedure.

Selecting Application for Refund or Void transaction:

IMPORTANT:  Do NOT allow the cardholder to select the application. You must select the application used to perform the original transaction (indicated on the original transaction receipt).

When the SELECT <Application name> prompt appears:

1. Press the F1 key (YES) to use the displayed application; otherwise, press the F3 key (NO) to view the next available application.

If The <Application name>-OK? prompt appears, press OK to confirm that you wish to use the displayed application..

The <application name> SELECTED PLEASE WAIT message appears while the chip verifies that the card is valid.

2.   Go back to Continue following the "Cardholder Prompts" procedure.