Cancelling a Transaction

Note: Once the terminal has begun communicating with the Moneris Host, the transaction can no longer be cancelled.

To cancel a transaction :

1.  Press the Can/Ann key during any of the merchant prompts

 The CANCELLED status prompt appears on the terminal screen .

If the CANCELLED REMOVE CARD prompt appears, remove the chip card from the chip card reader.

2.   If the receipt has begun printing, the text * CANCELLED* will be printed on the receipt.

Note:  You may be prompted to confirm that you wish to cancel the transaction. Press the F1 key (Yes) to cancel the transaction. The terminal will return to the READY screen automatically.

3.   Press OK to finish printing the receipts and return to the READY screen.