Partial Approval Purchase Transaction on the Terminal

IMPORTANT: When performing a purchase involving pre-paid credit cards, use the pre-paid cards first before using other payment methods.

See the Partial Approval Transaction Scenarios topic for more information on transaction flows for a Purchase involving Partial Approval.

From the READY screen:

To navigate through the menus:

- Scroll down: press the F1 key to move the highlight bar down.
- Scroll up: press the F3 key to move the highlight bar up.
- Select a highlighted item: press OK.

1. Key in the amount of the Purchase, and press OK.

If the ENTER CLERK ID entry screen appears ...

If the ENTER INVOICE NO entry screen appears ...

The SWIPE OR INSERT CARD prompt appears.

If a contactless reader is attached and contactless functionality is enabled, the $#.## TAP CARD prompt appears on this device.

2. Enter the pre-paid credit card on the terminal:

3. Please wait while the terminal processes the partial approval transaction:
The terminal displays PARTIAL APPROVED $XXX.XX PRESS OK.

4. The merchant presses the OK key.
The terminal displays PASS TO CUSTOMER PRESS OK TO CONTINUE.

5. Press the OK key again and hand the terminal to the cardholder.
The terminal displays PARTIAL APPROVED $XXX.XX CANCEL OK.
 

The cardholder is required to acknowledge the partial approval by pressing the OK key to accept.

If the cardholder presses OK, proceed to step 7.

Note: For certain card types, there will be another prompt on the PINpad displaying the card balance after the partial approval has completed. This balance prompt will remain until the cardholder presses OK to acknowledge the amount.

If the cardholder presses Can/Ann to cancel the transaction...

6. The terminal displays AMOUNT DUE $XXX.XX RETURN TO CLERK PRESS OK.
The cardholder must press OK and hand the terminal back to the merchant.

7. a. The terminal displays the following prompt:

AMOUNT DUE

$XXX.XX

CR/DB                CASH

If the cardholder indicates they are paying with a credit or debit card, press F1 to select the CR/DB option and  proceed to step 8b.

If the cardholder indicates they are paying with cash, press the F3 to select CASH option and proceed to step 8e.

If the cardholder indicates they are paying with another pre-paid credit card, press F1 to select CR/DB and proceed back to step 2 of these instructions.

b. The terminal prints a merchant copy of the partial approval for the cardholder to sign. It also prints a cardholder copy.

The terminal displays:

PARTIAL APPROVED

$XXX.XX

OBTAIN SIGNATURE

Have the cardholder sign the partial approval slip.

c. The terminal displays:

SWIPE OR INSERT CARD

Ask the cardholder to provide a credit or debit card.

8. Swipe or insert the card on the terminal, or tap on the optional Contactless Reader and follow the instructions for a credit or debit purchase.
The credit or debit transaction completes and the respective receipts print. Proceed to step 9.

9. Process receipts.

If the Gift & Loyalty program is enabled you will see the following prompt on the terminal:

UPDATE POINTS TO ANOTHER CARD?

YES                                         NO

Refer to the Loyalty Card Purchase topic for more information.

10. The partial approval transaction is complete. The terminal returns to the READY screen.

NOTE: If the credit or debit card declines:

• you can always try another credit or debit card to complete the transaction.

• if you wish to reprint the receipt, the reprint will only produce the last completed Partial Approval receipt.