Caring for your Moneris Hardware

Proper care of your terminal and will help ensure uninterrupted service. Here are some recommendations for maintaining the hardware in good working order:

IMPORTANT: Misuse of equipment can result in replacement liability.

        DO clean the hardware components with a dry or slightly damp cloth rinsed in a mild soap solution.

        Do NOT use solvents, detergents, cleaning fluids or abrasives on any of the hardware components.

        Avoid spilling liquids on components.

        Do NOT expose components to extreme temperatures.

 

Caring for the Terminal

        Clean the Magnetic Stripe Reader (MSR) periodically; using a Moneris POS cleaning card. These cards can be ordered online at shopmoneris.com or by phone at 1-866-421-1666.

Note: Do NOT use the MSR cleaning card in the Chip Card Reader.

        It is recommended that merchants obtain their POS stationery and paper rolls from Moneris to ensure that these supplies comply with the applicable specifications. Contact the Moneris Merchant Service Centre to obtain additional supplies for your terminal or order online at shopmoneris.com.

        Load the paper into the printer correctly.

 

IMPORTANT: You must use the exact power adaptor provided with the terminal by Moneris . Failure to do so may affect the operability of, or cause damage to the terminal and Moneris shall have no liability whatsoever for a failure to follow these instructions.