Processing an Advice

Follow the procedure below to complete a voice-authorized Purchase on a credit card.

To process an Advice:

1.      On the applications menu, select DEBIT & CREDIT.
The message "Activating App..." appears followed by the transactions menu.

2.      On the transactions menu, scroll down and select Advice.
If the "Password:" prompt appears, key in the manager password and press the green key.

3.      At the "Amount:" prompt, key in the transaction amount and press the green key.

●        If prompted for a clerk ID ("Clerk Id:"), see Entering the Clerk ID.

4.      Follow the terminal prompts below:

a.      At the “Auth #:” prompt, key in the Voice Authorization Number that you wrote on the paper sales draft when you called the Moneris Merchant Service Centre for Voice Authorization and press the green key.

·         If the "Invoice #:" prompt appears:

●        Key in the invoice number.
OR

●        Press the green key to bypass the prompt.

b.      At the “Account #:” prompt, key in the card number and press the green key.

c.       At the “Exp Date (MMYY):” prompt, key in the card’s expiry date and press the  green key.

·         If prompted for a password during manual card entry, see Password Protection on Manual Card Entry.

5.      Follow the remaining terminal prompts.

●        If prompted for Tip Entry, see Entering a Tip Amount.

6.      Process receipts (see Personalized Receipts and Signing Credit Card Receipts).

For details on basic prompts, see Responding to Basic Transaction Prompts.