Signing Credit Card Receipts

General Guidelines

        If a signature line appears on the Merchant copy of a receipt, the cardholder must sign the receipt.

        If NO SIGNATURE REQUIRED or VERIFIED BY PIN appears on the Merchant copy of a receipt, a signature is not required.

        If a signature line appears on the Cardholder copy of a receipt, you (the merchant) must sign the receipt.

        The merchant's signature may sometimes be required on a Cardholder copy (for Refund and Purchase Correction transactions for some card programs).

810_Purchase_-_Merchant.jpg

 

Signatureless Transactions

A "signatureless" transaction is a swiped or tapped Purchase for which a cardholder signature is not required because the Purchase amount is at or below the card's maximum Signatureless Dollar Value (SDV). Depending on the card type and how your terminal is configured, receipts may or may not print for a signatureless transaction.

To configure receipt printing, see Configuring Receipt Printing.

Note: Signatureless transactions for swiped purchases apply only when a customer uses a swipe-only card, not when the customer is instructed to swipe a chip or contactless card.