If this prompt appears
... |
Take this action |
<Application
name>
Amount Due
$##.## |
To select a debit or credit card
as payment for the amount due, select DbCr.
OR
To select cash and finish the transaction,
select Cash. |
<Application
name>
Partial Appr
$##.## |
To confirm the Partial Approval
transaction, select Yes.
OR
To cancel the transaction and return
to the transactions
menu, select No. |
Account
#: |
Key in the card number and press
the green 
key. |
Approved OK to
Continue |
Retrieve the PINpad and press the
green key on the terminal
to complete the transaction.
If Cash Back is enabled, check for
the cashback amount on this screen. |
Auth
#: |
Key in the Voice Authorization Number
that you wrote on the paper sales draft when you called Moneris
Customer Care for voice authorization. |
Clerk
Id: |
Key in the clerk number and press
the green
key. |
Code
present? |
If the code is not there, select
No. If the code is not
readable, select Xread. |
Customer
Press
OK to Continue |
Pass the terminal to the customer,
who follows the prompts. |
Invoice
#: |
Key in the invoice number and press
the green
key , or simply press the green
key to leave blank. |
Orig
Auth # |
Key in the six-digit Appr
Code printed on the original receipt.
Note:
The approval code may contain both alphabetic and numeric characters.
To key in alphabetic characters, press the numeric key on the
keypad labeled with the desired character, then press the ALPHA
key until that character is displayed.
If you do not have the Appr Code,
press the green
key to bypass the prompt. |
Imprint
Card
Press OK Key |
Take an imprint of the card and
press the green
key. |
Sign
Cust Copy |
Sign the Cardholder copy of the
receipt (sometimes required on Refund
and Purchase
Correction transactions). |
Obtain
Signature |
Have
the cardholder sign the Merchant copy of the receipt. |
Tear
Receipt
Press OK Key |
Tear the receipt and press the green
key.
Note:
This prompt is enabled when the Customer
Copy parameter is set to "Automatic". |
Reference
#: |
Key in the customer reference number
(0 to 16 digits) and press the green
key. |
Return
to Clerk |
Retrieve the terminal and press
the green
key to continue. |
Last
4 digits: |
Key in the last four digits of the
card number and press the green
key. |
Exp Date (MMYY): |
Key in the card's expiry date (MMYY)
and press the green
key. |
Validation
Code: |
Key in the three- or four-digit
validation code on the back of the card and press the green
key. |
Password: |
Key in the manager
password and press the green
key. |
Prt
Cust Cpy |
Select Yes
to print a Customer copy of the transaction receipt.
OR
Select No
to continue without printing a Cardholder copy.
Note:
This prompt is enabled when the Customer
Copy parameter is set to "Confirm". |
Swipe
Card:
OR
Swipe/Insert:
OR
Swipe, Tap, or
Insert Card: |
Swipe, tap or insert a credit or
debit card. |
Promo
Code: |
Key in the six-digit Private Label promotion
code and press the green
key. |
If this prompt appears
... |
Take this action |
Tip: |
To select a displayed percentage,
press the F1, F2,
or F3 key beside the desired
percentage.
OR
To key in a different amount, select
Other, key in the amount
and press the green
key. |
Tip:
$0.00 |
Key in a dollar amount (or leave
blank) and press the green
key. |
Tip
Type: |
To choose from a list of tip percentages,
select %.
OR
To enter a tip dollar amount, select
$
(terminal) or Other
(PINpad).
OR
To continue without adding a tip,
select NoTip. |
<Application
name>
Amount
Due
$###.##
Return
to Clerk |
The customer returns the terminal
to you.
Note:
This message appears during a Partial Approval transaction, where
the pre-paid credit card does not have enough value to cover the
Purchase total, to inform the cardholder that there is an additional
amount due. |
Add
Tip? |
To add a tip amount to the transaction,
select Yes, key in the
tip amount and press the green
key.
OR
To continue without adding a tip,
select No Tip. |
Amount
OK?
$
XX.XX |
Confirm that the purchase amount
is correct and select Yes
to accept it. |
Cash: |
To select a displayed amount, press
the F1, F2,
or F3 key beside the desired
amount.
OR
To key in a different amount, select
Other, key in the amount and press the green
key. |
Surchg
Fee
OK?
$
##.## |
Select Yes
to accept the surcharge fee on a debit transaction.
OR
Select No
to cancel the transaction. |
Cashback?
OR
Purchase
Cashback? |
To receive Cashback, select Yes.
OR
To continue without Cashback, select
No. |
Tip
%: |
Enter a tip percentage and press
the green
key. For example, if the desired tip is 27%,
the customer keys in '27'. |
Customer
Press
OK to Continue |
Press the green
key. |
Select Language |
Select ENG (English) or FRN (French). |
Select
Appl: |
Select
a displayed application by pressing the corresponding function
key (F1, F2,
etc.).
|
<Application
name>-OK? |
Select Yes
to confirm use of the displayed application. |
<Application
name>
SELECT
NEXT
OK |
To select the displayed application,
select OK.
OR
To view the next application on the
card, select SELECT NEXT. |
Purchase
Amount OK? |
Check the Purchase amount and select
Yes to accept it. |
Purchase
Total OK? |
Check total Purchase + Cashback + Tip Amount + Surcharge
Fee (as applicable) and select Yes
to accept it. |
Select
Acct |
Select CHQ (Chequing) or SAV
(Savings). |
Enter
PIN & OK: |
Key in the customer's PIN (Personal
Identification Number) and press the green
key. |
Please
Remove Card |
Remove the chip card from the reader.
Note:
The terminal beeps until the card is removed. |
Return
to Clerk |
Return the device to you. |
Partial
Appr
$###.##
Yes
No |
Press Yes
to confirm the Partial
Approval transaction, or press No
to cancel the transaction
and return to the transactions menu. |
Do
Not Remove
Card |
Leave the chip card inserted in
the reader until instructed to remove it (see "Please Remove
Card" in this table for more information). |
If this prompt appears
... |
Take this action |
PLEASE REMOVE
CARD |
Remove
the chip card from the reader on the PINpad and return the PINpad
to you. |
<HOST RESPONSE>
Remove Card |
Remove
their chip card from the reader.
Note:
Do not remove the chip card until “Remove Card” appears on the
terminal. |
AMOUNT
$XX.XX - OK?
YES NO |
Confirm
that the purchase amount is correct and select YES
to accept it. If the customer selects NO,
the transaction cancels, the terminal returns to the transactions
menu, and a cancellation receipt prints. |
CASHBACK |
Enter
a dollar value and press the green OK
key.
OR
Select an amount from the displayed
amounts. |
CASHBACK
$
Other
None |
To
choose from a list of cashback amounts, select $.
OR
To enter a cashback dollar amount,
select Other.
OR
To continue without cashback, select
None. |
ENTER TIP + OK |
Key
in a tip amount and press the green OK
key. |
ENTER TIP % |
Key
in a tip percentage and press the green OK
key. |
% TIP |
Select
a tip percentage from the displayed options, or select Other,
key in a tip amount and press the green OK
key. |
TIP Options
%
Other
None |
To
choose from a list of tip percentages, select %.
OR
To enter a tip dollar amount, select
Other.
OR
To continue without adding a tip,
select None. |
FEE:
$XX.XX - OK?
YES NO |
Select
YES to accept the transaction
fee. If the customer selects NO,
the transaction cancels, the terminal returns to the transactions
menu, and a cancellation receipt prints. |
SELECT ACCOUNT
1 – CHEQUING
3 - SAVINGS |
Select
1 - CHEQUING (for Chequing
account) or 3 - SAVINGS
(for Savings account). |
<Application name>
OK
NEXT/SUIVANT |
To
select the displayed application, select OK.
OR
To view the next application on the
card, select NEXT/SUIVANT. |
SELECT / CHOISIR
FRANCAIS
ENGLISH |
Select
ENGLISH or FRANCAIS
. |
PURCHASE
$XX.XX - OK?
YES NO |
Select
YES to accept the total
amount (Purchase + Cashback + Tip + Fee as applicable). If the
customer selects NO, the
transaction cancels, the terminal returns to the transactions
menu, and a cancellation receipt prints. |
Swipe/Insert
OR
Swipe/Tap/Insert |
Swipe,
tap or insert a credit or debit card. This will replace the "Swipe,
Tap or Insert Card" prompt. |
TOTAL OK? |
Confirm
the total Purchase + Cashback
+ Tip Amount
is correct and select Yes
to accept it. |