In order to process Credit Purchases and Refunds manually you must have a paper sales draft for the card type (e.g. a VISA sales draft for a purchase on a VISA card) and an imprinter. Contact Moneris Customer Care to obtain these supplies if you do not have them.
IMPORTANT: Debit transactions CANNOT be processed manually.
To manually process a credit card transaction:
Use one of the following procedures to complete a Credit Purchase or Refund transaction when the terminal is down:
● If the transaction amount is less than your floor limit, see Manual Credit Transaction Under Floor Limit.
● If the transaction amount is higher than your floor limit, Manual Credit Transaction Over Floor Limit.
Note: Floor limits are established by Moneris. Contact your Moneris account manager for more information.